Shower leaking upon arrival. Customer stated the shower leaks when someone is taking a shower. Customer stated he had the shower recaulked a few years ago and it fixed the issue but now it’s leaking again. After filling up tub and running shower found the water and drain lines not leaking. Informed customer the water could be due to the grout failing and having cracks for water to escape and that’s why it’s happening when someone is showering only. Left customer with estimate to redo tub and overflow just based on the look of those drain lines. Reliable will be in contact
