Returned and installed a new 40 gallon medium electric water heater with a new thermal expansion tank, shutoff, and pan. Ensured unit was producing hot water before departure. After collecting for the water heater and when heading out, noted ice coming from under hose bib insulation capsule. Found front hose bib was frozen. Noted to customer that neither hose bib had an accessible shutoff and the rear hose bib is leaking and building ice on the wall. Replaced both shutoffs in the wall and installed two new hose bibs with pex going through the wall to ensure the piping is more resilient to freezing. Tested all work to ensure proper function and no leaks, none were found. Winterized the hose bibs with the customer present for future winters.
