Arrived in site customer stated that they are interested in servicing their water softener and acid neutralizer. Upon inspection found 1. Acid neutralizer is not neutralizing the acidity in the water. It’s reading about 6 and we want to be in the ranges of approximately 7-8. It has been maintained over the course of 17 years but it is time for replacement. 2. Water softener is approximately 6 years old. Salt basin is muddy looking and definitely needs to be removed and cleaned and new salt needs to be installed and then ran through a regen cycle. Looking for service / replacement. Performed annual home inspection and everything appears to be in good working order at this time. There appears to be no issue’s at this time. Gave option for installing water conditioner and or servicing water softener and acid neutralizer. Customer would like to move forward with servicing their water softener and acid neutralizer.
