Failed water heater Upon arrival, customer stated the hot water heater was leaking from the top. After an in-depth evaluation, the following has been determined: * a breach on the inside, holding tank was causing water to leak out of the top of the hot water heater. * the existing hot water heater needs to be replaced. After going over options with the customer, the customer chose the option which suited their needs the best. A new hot water heater was installed. All components and connections have been tested and are operating as intended by the manufacturer. All gas connections and water connections have also been tested and are in safe operating condition.