Upon arrival, customer stated we had been out prior to today’s visit to clear a clogged drain line. The drain line question was believed to be the the washing machine drain. See previous invoice dated September 16, 2025. Today’s visit Friday, September 19, 2025: Customer stated that the drain was still clogged. Technician attempted to clear the drain using a pistol stake and also a flex shaft snake sending each at separate times and both approximately 20 to 30 feet before feeling resistance from a possible blockage. Unfortunately, I was unable to get through the resistance. An inspection camera is needed to locate and identify what is causing the resistance. While testing the drain line several times it filled and overflowed rather quickly. It did drain slowly, but not the way it should. Considering the fact that this is a pumped discharge from a washing machine most the drain should be completely clear before use. An appointment will be scheduled to Camera the line as part of the prio
