Spoke with customer about a few options regarding repairs in the home The upstairs master shower is leaking from a few spaces in the tile Ran water from the shower but was unable to recreate the leak Using a cup, poured some water down the tile wall and was able to recreate the leak that way Customer isn’t particularly interested in having the tile wall redone, and was curious if we ordered a fiberglass insert option We are uncertain we’d be able to find a shower insert to fit this particular location Guided customer to call bathfitters, who specialize in custom shower inserts like the customer needs Looked at loose three handle faucet, resecured existing mounting bracket to keep faucet from moving around