Found water was pouring in from the band board in the basement area Started with turning off the main water and depressurizing the system, doing so made no immediate change to the subfloor leak Allowed a few minutes for the water to dry away or dissipate from the joist however the water did not change in flow Began looking around outside and noticed the customer had 2-3 inches of water pooling around the outside of the home As well as a new new wall penetrations from the recently installed decking Let customer know I did not believe there was an issue with the plumbing it’s self at the time and unfortunately there may be some issue with the foundation or wall siding Helped customer find a foundation repair company in order to take a look and rule out all potential foundation issues