Remove and repair/repair diverter Customer stated that toilet was running and there was a leak. Looked at toilet and gave customer repair options. Also tested pressure to home and pressure was at 75 psi and did drop test. Found that Prv is starting to fail because when faucet was turned on pressure would drop by 20 psi. Attempted to make repair in 3 handle shower valve diverter but wasn’t able to get diverter out. Will send customer options for plumbing repairs. Charge customer $49 because wasn’t able to get diverter repaired/replaced.