Customer stated that there was low water pressure and at one point no water coming out of fix fixtures. Tested water pressure with filter on and pressure was about 65 psi. Also tested water pressure with filters off in water. Pressure is about 65 psi. Ran water with water filters on for about 5 to 6 minutes and didn’t notice water pressure dropping. Also ran water for about 5 to 6 minutes with filters off and didn’t notice any water pressure dropping. Stated to customer the problem is most likely the filters because it’s the only thing adding resistance to water flow. At this time couldn’t get issued to re-create itself and let customer know if it happens again we need to take apart water filters to see if anything’s going on with them.
