Arrived on site customer stated that they have a mysterious leak in the laundry room. Upon inspection found that the customer is having an issue with their furnace and the leak is coming from what appears to be the blower motor unsure so recommend customer to contact qualified hvac company. Recommended Atlantic air systems. Upon inspection also found that customer has a Navien tankless and it has never been serviced recommend maintenance and or installing a water conditioner on the cold water inlet side. This filter last approximately 9-12 years and removes calcium and magnesium molecules in the water that create hardness which is one of the #1 issues that can cause failure of the unit. The condensate line runs directly into the crawlspace. Recommend installing new pvc line and condensate pump and running it to the pump that pumps out into the sanitary sewer. Gave options and customer would like to
