Arrived to home for shower that would not turn off. Upon inspection found that customer had the trim taken apart already. Took a Quick Look at what was going on and asked what the initial problem was. He said handle would just spin. Customer had tools out and I instantly noticed that the screw inside the handle was lose. Tightened screw and put handle back on. There are no leaks and nothing wrong with cartridge. Still left an option for replacement. There were no other issues in home. Collected 59
