Examined Electric Oven unit, customer stated product not cooking correctly and no shine on bagels. Checked temperatures, oven display on temp within 4% of tech temp meter, removed water lines from solenoid and checked for obstruction, none found. Spoke to Blodgett, they said when unit activates water, should be for 1 minute about 6 ounces of water. Went into programming and activated hydro for one minute only had 3 ounces of water, turned flow meter from 3 to 4, tested again, had 6 ounces of water, good. Customer will use and advise