Monday around 12 Customer had a burnt plug downstairs living room on the left wall closer to the kitchen. She had a space heater plugged into it and then it melted and explained why it space heaters are not good to use unless it’s a dedicated circuit. Also explain the aluminum wiring and the outdated ITE electrical panel. I’m reaching back out to customer on Monday to give her the weekend to go over everything. Will not warranty plug if she keeps using heater, but if not, we will cover for five years.