Overall Experience
Quality
Price
Convenience
Customer called us out for no hot water, looked at unit. It is nine years old at the end of its life expectancy. Looked at gas meter outside on side of home and it was locked out. The customers did not know that Atmos was their gas provider. I asked them to call. Atmos said they could come out Monday to test the gas and turn it on. I did explain if Atmos detects a leak , They will need to call us back to do a pressure test on the system find any leaks , code updates and permit will be needed at that time.
Replaced faucet in backyard. Added insulation and vacuum breaker. 5 year warranty on parts and labor
Customer was having issues with a bedroom, not working and had no power in the bedroom. Found in the panel that there was a burnt aluminum wire and had to Fix connection on breaker and replace ge breaker and pigtail from aluminum to copper. Installed new breaker and everything cut on with no issues and 5 year warranty only on breaker. Holly advised that customer gets plugged pigtailed and electrical panel replaced due to it being old and outdated and neutral bar being burnt up and they’re still having aluminum connections. Explain to customer what we would have to do per city to replace electrical panel.
Ran drain cable through shower drain. No warranty for drain clear.
Met onsite with city inspector and passed the final inspection. Sent homeowner copy of the green tag.
Attempt to restore flow to kitchen / laundry drain. ** drain special ** - preform camera inspection on kitchen / laundry line to check piping for any issues / defects in piping. ** estimates will be given for repairs if needed ** -James Allen(Supervisor) performed camera inspection and found cast iron piping for kitchen/laundry line to be in very poor condition. Recommended replacing line to PVC connection under home. Drain clear and camera inspection will be applied to either estimate if the customer decides to move forward with work by the end of Friday.
1. Upgrade 200 amp electrical panel (lifetime warranty) 2. Upgrade 200 amp meter base (lifetime warranty) 3. Run cold water bond 4. Pull city permit and inspection 5. Whole home surge protection (lifetime warranty) 6. Install GFCI protection in required wet locations 7. Install AFCI protection in required living spaces 8. Repair living room outlets with 3-way switches 9. Install carbon detector 10. Install customer supplied battery powered bluetooth detectors (free) 11. Replace kitchen bulbs and bath bulbs (free) 12. Update grounding system 13. Install 200 amp disconnect (lifetime warranty) 14. Rerun wires in garage due to inspector failing 15. Install two 8’ copper ground rods (free) 16. Install intersystem bonding terminal (free) *Min. 5 year warranty on everything* *$220 oncore charge* Replaced 200 amp panel in garage and properly with two ground rods, and replaced meterbase outside and added emergency responders disconnect. Performed whole home Redevice replacing al
Our technicians installing the new electrical panel met the inspector onsite and we got the plumbing final and temp power release for electrical will need to get final electrical at a later date.
Customer is trying to flip house and is getting estimates on replacing or updating electrical panel and electrical system based off of the buyers inspection report. Explain to Jeff that we cannot replace the electrical panel in the closet due to it being in a hazardous location and we would have to relocate the electrical panel to the outside and considering that the relocate is over 6 foot, We are required to install AFCI breakers. Customer is going to go speak with realtor and figure out the best route to approach the situation. Explain that we will pull a permit and do everything correctly per city and per national electrical code.
Attempt to restore flow to vanity sink drain, Remove corrugated drainage and replace ptrap. Perform all maintenance on water heater, replace anode rod and perform drain down/flush.
James Allen- upon arrival a restoration service was onsite due to a substantial water leak. A cracked toilet was found in the first floor that was the culprit of the leak. Performed a safety inspection and found additonal items needing customers attention. Contacted supervisor to assist with pricing. Daniel sever- Remove and dispose of existing toilet in downstairs bathroom. Furnish and install Kohler brand toilet. Replace wax seal, closet bolts, emergency shutoff and water supply line. If flange needs to be repaired then additional cost will be incurred. Replace shower valve in upstairs bathroom. Cut tile as needed, customer will need tile repair once work is completed(not responsible for tile repair). 5 year warranty on parts and labor. Water heater replacement: remove and dispose of existing water heater. Install professional grade electric tank water heater. Replace emergency shutoff and after supply lines. Install pan with drain to concrete. Install thermal expansion tank. Repa
Came back out with supervisor ran camera into the main sewer line. - noticed large amount of build up and recommend descale and jetting.
Met inspector onsite and passed the final inspection.
Customer called wanting to install whole home surge protection as well as a power monitoring device. Customer stated that over a period of several years, they’ve had many outages and surges resulting in appliances and HVAC equipment being damaged. Left quotes for panel replacement due to age as well as the number of surges passing through the panel. Will forward quote to install power monitoring device ASAP. Pull all city permits and inspection, install weatherproof first responders disconnect or 8 circuit feed through panel next to meter (lifetime warranty), install 200 amp 42 circuit main breaker panel in garage (lifetime warranty), install grounding system, install whole home surge protector - 108k amps protection (lifetime warranty), install customer supplied battery powered bluetooth interconnected smoke detectors in bedrooms and smoke/CO detectors in hallways (free), install customer supplied power monitoring device (free) Replaced 200 amp panel in garage and properly grounded
