Overall Experience
Quality
Price
Convenience
Returned to label panel and install gfci protection in kitchen bathrooms and outside. Customer having furnace issues confirmed voltage is correct customer understands
1. Upgrade 200 amp electrical panel (lifetime warranty) 2. Upgrade 200 amp meter base (lifetime warranty) 3. Install 200 amp disconnect (lifetime warranty) 4. Install whole home surge protection (lifetime warranty) 5. Install 2 ground rods copper 6. Install cold water ground 7. City permit and inspection 8. Install 5 gfci outlets in wet locations with pigtail (customer supplied) 9. Install 3 smoke detectors hardwired and looped 10. Install 2 carbon detectors hardwired and looped *minimum 5 year warranty only everything we do* *$110 charge from oncore for reconnection* Replaced outdoor meterbase and installed emergency disconnect next to it. Replaced 200. Amp,panel and properly grounded home with ground rods and cold water bond. Installed hardwired smokes, and whole home surge protection
Customer observed water leaking through ceiling in guest bedroom. Upon investigation I found a potential leaking fitting in the attic. We replaced the tee fitting in question and did a static water pressure test to ensure no more leaks and we found none. Informed customer to monitor for a few weeks and allow area of ceiling to dry out. Job complete.
Arrived on the job site, and the customer reported that rodents in the attic had chewed through the air-handler wiring. We will return tomorrow morning to run a new line through the existing PVC-protected junction box on the eave and extend the wiring to the air handler. We will also be replacing a couple of customer-supplied breakers. The customer is fully satisfied with today's visit and understands that there is a five-year warranty on the junction box, all connections, and the new wiring to the furnace. The customer also understands that the breaker connections are covered for five years, but the breakers themselves are not.
- attempt to restore flow to toilet in hall bath due to slow / no drainage currently. ** if pull/set or roof access needed price will increase ** - Preform drain cable from roof access, to attempt to pop clog in drainage system currently. ** no warranty on cable due to condition of piping ** - Supervisor came out at no cost to run camera inspection from roof access's able, did notice various issues and problems in piping. Gave estimates for repairs needed.
Met homeowner and inspector onsite for final inspection. Installed test equipment to pass the final. Removed equipment and informed homeowner they can use the system as normal again. Got backfill preference of mounded and pro source has crews on way to backfill today.
Gain access to the underside of the slab by digging 3 access holes, one in the front of the home, one in the laundry room floor and one in the backyard. Tunnel under the home to expose all drains for both bathrooms, kitchen, laundry and the mainline totaling 95 ft of tunnel Once exposed, we will cut out all the drains and repipe in schedule 40 pvc Anchor pipe to the underside of the slab with anchors and loop hangers Install new dual sweep cleanouts outside Pull all necessary permits and have the work inspected by the city inspector Backfill all earth 15 year parts and labor warranty
- attempt to pop clog on main sewer line on yard line. No warranty on drain cable - successfully restored flow to main drain , and showed husband and took video however when letting the rain water into the sewer it backed up again very quickly let him know we need to run a camera and figure out what issues are in the drainage system causing this. However he would not like to do any thing further currently. Did explain the sewer will continue to back up from now until the rain drain is plugged and pipes are repaired
Arrived to look at issue with the disposal circuit as it began tripping again after the HVAC technician got done working in the attic. The circuit now showed a direct short. Found that the attic switch is original, stablocked, and in a metal box. Once adjusted the direct short was cleared and the circuit resumed operation. Was able to run disposal and garage door opener. Provided quote to replace the defective device and recommend not operating the broken device until replaced.
Attempted to relight pilot light on water heater. Advise customer about replacement. Gave multiple replacement options. Prices are good for 30 days.
Customer called us out for no hot water, looked at unit. It is nine years old at the end of its life expectancy. Looked at gas meter outside on side of home and it was locked out. The customers did not know that Atmos was their gas provider. I asked them to call. Atmos said they could come out Monday to test the gas and turn it on. I did explain if Atmos detects a leak , They will need to call us back to do a pressure test on the system find any leaks , code updates and permit will be needed at that time.
Replaced faucet in backyard. Added insulation and vacuum breaker. 5 year warranty on parts and labor
Customer was having issues with a bedroom, not working and had no power in the bedroom. Found in the panel that there was a burnt aluminum wire and had to Fix connection on breaker and replace ge breaker and pigtail from aluminum to copper. Installed new breaker and everything cut on with no issues and 5 year warranty only on breaker. Holly advised that customer gets plugged pigtailed and electrical panel replaced due to it being old and outdated and neutral bar being burnt up and they’re still having aluminum connections. Explain to customer what we would have to do per city to replace electrical panel.
Ran drain cable through shower drain. No warranty for drain clear.
Met onsite with city inspector and passed the final inspection. Sent homeowner copy of the green tag.
