Overall Experience
Quality
Price
Convenience
Great job, wonderful attitude and very patient explaining all processes.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer called about the breaker feeding the kitchen outlets not working or resetting. Found faulty Sylvania breaker still in use. Informed customer about the nature of these breaker boxes and the importance of replacing it. Left options for replacement as well as adding a new circuit for the kitchen appliances at no charge. Marco@calltoptech.com 682-262-5759
Customer called about power issues throughout the home for the last 4-5 days. Lights flickering and not working, oven and cooktop not working. Found the home lost a leg of power coming from the power company. Sent in a repair request with Oncor. Estimated time of repair completion by 11 am today. Customer declined safety check as well as any options to replace the original electrical equipment.
Inspector met tenant onsite and passed the final inspection.
1. Replace ceiling fixture in bathroom 2. Replace 2 scones out front Tomorrow at 12
Inspector went onsite and passed the final inspection. Will have technician backfill hole by end of day today.
Warranty secure water lines adjust line set cover
Met with inspector and homeowner to pass the final inspection.
Arrived on the job site, and the customer stated that his front outdoor outlet was not working properly. Upon inspection, found that the outlet was tripped from a GFCI located in the hall bathroom on the left side of the home. Also noticed that the circuit was protected by a dual-function GFCI/AFCI breaker, which is not required for outdoor outlets. Replaced the breaker with a standard GFCI breaker. Additionally, replaced all GFCI outlets in the bathrooms with standard duplex outlets—five outlets total in the hall bathrooms. Also replaced two outdoor outlets and installed two bubble covers. Informed the customer that all work is covered under a 5-year warranty. Verified proper operation and walked the completed job with the customer. Customer is 100% happy and satisfied with today’s visit.
Met inspector onsite and passed the final inspection. Did have to schedule a warranty return to correct a few items like the crooked cover on front of home, missing support straps under kitchen sink.
1. Pull all city permits and inspection 2. Replace 200 amp meter base (lifetime warranty) 3. Install weatherproof first responders disconnect (lifetime warranty) 4. Install 200 amp main breaker panel in garage (lifetime warranty) 5. Install grounding system 6. Install whole home surge protector - 108k amps protection (lifetime warranty) 7. Install customer supplied battery powered bluetooth interconnected smoke detectors in bedrooms and hallway (free) 8. Install outlet for microwave in cabinet (free) 9. Replace doorbell chime kit and transformer *10% discount for electric and plumbing good for 1 year Returning next Thursday to complete all work
Arrived on the job site. The customer stated that one of the outlets in her bedroom—originally converted from the garage—had stopped working after a loud pop while a space heater was plugged in. I explained to the customer that a space heater should not be used on that circuit because it draws approximately 12.5 amps and should be on a dedicated 20-amp circuit. I inspected the outlet and found that the wires were melted. I showed the customer the damage and explained how the space heater caused the issue. I also informed her that the home’s current electrical panel is a recalled model, and the breakers are known to fail under overheating conditions, which can prevent them from tripping properly—contributing to the melted wiring. I replaced the outlet, re-spliced all the wires, and ensured everything was working safely. The customer understands the situation and has a five-year warranty on the outlet. Marco and I will return on the 16th during the afternoon window to provide solutions
Installed new 1 inch double check device on irrigation line. With Y strainer and shut off valve. Five year warranty on all parts and labor job complete paid with card.
Warranty backfill,insulate, and place boxes.
Met homeowner and inspector onsite and passed the final city inspection.
