Ian came on a Sunday to unclog a toilet I couldn't get done even after removing the toilet. He had a more powerful auger and finally got it after about 20 minutes. Upon his suggestions I scheduled a video inspection of all my drain lines.
Overall Experience
Quality
Price
Convenience
Inspection had to postpone until Friday as the hydrostatic test was dropping due to testing the whole home. Warranty return scheduled for tomorrow morning for additional test port to be installed so can perform a isolated hydrostatic test to get permit closed out.
Arrived to look at electrical equipment after homeowners had a panel replacement done with us and the electric bill has gone up continually since then. I was not able to determine anything drawing crazy high power and found no traces of heat mark or damage to any of the new equipment. All appliances seem to be running normally as they were before. Homeowner has oncor set to come do a study to determine if they can find any faults. Also advised to have the HVAC equipment looked at as the heat pump could be in emergency mode which can cause it to pull more power. Other option are to install a customer supplied energy monitoring system or perform a major troubleshoot and go through all the appliances and circuits.
1. Replace 1 fixture in dining room and everything worked with no issues 2. Replace 1 fixture in nook area and everything worked with no issues 3. Replace dual function breaker due to it being a gen 2 and tripping and everything cut on and worked with no issues and only warranty breaker and explained what the breaker does and how it works. Customer also bought two fixtures for the hallway, but neither one of the fixtures had a bracket to be able to stall the fixture. Explain to customer the only way it will work is if he gets the correct bracket for the exact fixture from where he bought it. Left a price for us to come back out and install the two fixtures. Customer understands that it’s going to be a charge and understands that we can’t do anything about parts missing from a fixture.
Arrived on a ride-down job site where the customer requested the installation of two Tesla Wall Chargers. We will return tomorrow morning to complete the installation. The scope of work also includes installing a whole-home service protection device with a lifetime warranty, providing protection up to 108,000 amps. The Tesla Wall Chargers, including all wiring, connections, circuit runs, and breakers, will carry a five-year warranty. The customer is 100% happy and satisfied with today’s visit. Ran 2 dedicated 60 amp circuits from main panel across garage to separate locations and installed two Tesla EV chargers. Installed whole home surge protection on panel.
1. Replace 4 arc fault breaker 2. Install whole home surge (lifetime warranty) *minimum 5 year warranty*
Client reported persistent backups in one of the bathrooms. Over the past few days, the toilet and shower have been backing up into each other, and water has begun seeping from the base of the toilet. The client attempted to cable the shower drain but was unsuccessful. After removing the toilet, he discovered that a previous flange repair had been performed before he purchased the home and that the wax seal had not been installed. He then attempted to clear the blockage by cabling through the flange with a hand snake but was unable to get past the obstruction. No other fixtures in the home are affected. I will begin by setting up my drain machine at the flange and cabling downstream to attempt to clear the blockage and restore proper drainage. After cabling, we will run water through both the shower and the flange to verify proper flow and function. No warranties are provided on any drain cabling services.
Met inspector onsite and passed the final inspection.
Put sewer on test for inspection. Job complete.
- attempt to pop clog on kitchen sink due to complete backup Preform camera inspection on kitchen drain to look inside drain and figure out what defect or problem was causing this issue. ** solutions will be given for any issues found ** Excavate access hole on exterior of home Tunnel under the slab to expose the kitchen drain to the end of the bellied section Cut out bellied section and repipe with proper pitch securing pipe to the underside of the slab to prevent shifting and settling Backfill and compact 15 year parts and labor warranty on pipe installed No landscaping included Repaired approximately 25 feet of laundry line underneath customers home. Ensured proper grade and secured with proper hangers. Job complete. Paid with check
Upon arrival the home owner directed me to the kitchen area and explained that water has been sitting in the dishwasher and not draining properly. I removed large debris from the screen in the dishwasher and set it to drain. The water began to drain and wasn’t going down the disposal in a timely manner due to large debris in the disposal. Advised customer about installing a larger disposal and/or reducing the amount of large food particles going down the drain.
- Replace tub spout due to current leak the current is brushed nickel the new one will be chrome. ** 5yr warranty on work ** - Replaced tub spout in upstairs bathroom due leak on old spout. - sealed hole around copper - Installed new chrome tub spout and tested for 20 minutes no leaks Customer is satisfied
1. Replace 200 amp electrical panel (lifetime warranty) 2. Replace 200 amp meter base (lifetime warranty) 3. Install 200 disconnect outside (lifetime warranty) 4. Install whole home surge protection (lifetime warranty) 5. Install 2 ground rods copper 6. Install cold water bond 7. Install plug in car charger 8. City permit and inspection 9. Install hardwired smoke detectors 10. Run wire for 60 amp sub panel across attic 11. Run conduit underground 55 ft 12. Install 60 amp sub panel across 13. Install ground rod copper for sub panel 14. Install 30 amp outlet for RV 15. Troubleshooting on repairing exposed wires 16. Run new oven circuit *minimum 5 year warranty on everything* *$220 charge from oncore* 11-19-25 9:00 disconnect 3:00 reconnect Tux power company Financed through GoodLeap Replaced and relocated 200 amp panel from bathroom up into junction box and down into master bedroom. Properly grounded home with ground rod and cold water bond. Replaced underground
Gave customer estimate for cast iron pipe replacement. Planning to follow up tomorrow afternoon.
Customer had a burnt neutral wire on a light fixture with a broken socket and pull down fixture and realized that the wire was burn recommended not installing back up after repairing. So swap the two fixtures in the hallway and put the good fixture where she wanted light and installed a new lightbulb and everything worked with no issues and installed the bad fixture where she didn’t want a light fixture and just did not hook back up due to it being burnt. Explain to customer that she can buy a life fixture from any hardware store, including Home Depot and we can come back out and install it.
Customer called us out for leak on water heater , gave estimates for replacement/ repair. Customer is no able to do anything today , spoke with manager twice to try and work out a special deal for customer however we were not able to meet their budget. Emailed estimates and pictures
