Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
1. Install 2 small chandeliers/ fixtures in the dining and entry way 2. Install plug in entry way 3. Install dimmer led in entry way Everything works with no issues and 5 year warranty only on labor. Customer is happy with today’s visit
Arrived on the job site and the customer stated that a couple of breakers were randomly tripping. I noticed that the Cutler-Hammer blue dual-function breakers were part of a recall. Three breakers were reading six blinks, indicating they were faulty, so I replaced them. I also found several other dual-function breakers that were missing the TL Gen 3 style. I contacted Eaton Warranty on behalf of the customer to have those breakers sent out. The customer will call back to move forward with replacing the remaining breakers once they arrive. The customer understands that there is a five-year warranty on the breakers I replaced and is 100% happy and satisfied with today’s visit.
Customer had half of circuit in the living room that was not working. Customer said that the breaker was tripped the night before and he went out and reset it and only the son’s bedroom cut on. Not to circuit was a two wire system and explain the hazard with having a two bar system with no ground. Could not find the issue in the house, so went into the crawlspace where all the wires seem to come up at and found an open splice that had a broken connection on the hot wire. Had to install a junction box and put wires and redo connections. Five year warranty only on the junction box and gave options to fix the cloth wire and explain why it is such a big concern and also explained overloading the circuit.
Main line sewer jetting. Ran hydro jetting machine from roof vent and back yard clean out.
Arrived on the job site, and the customer requested two pendant lights to be installed over the kitchen island. I also installed the customer-supplied devices, which included two Lutron Maestro single-pole dimmer switches—one for the middle stairway bathroom and one for the guest bathroom. The first dimmer controls the lights over the door area, and the second controls the lights over the toilet and vanity. I also installed another dimmer switch on the third floor that controls the single hallway light leading to the bedroom and bathroom. Also replaced the customer-supplied transformer to ensure the doorbell camera operated properly. I walked the customer through all the work so he understands how everything functions. The customer has a five-year warranty on all connections, excluding customer-supplied materials. The customer is 100% happy and satisfied with today’s visit.
Restored flow to bathroom toilet with closet auger. No warranty for drain clear. Advised customer about pulling toilet and performing camera inspection.
Gave customer estimate for water heater replacement due to age and symptoms of water heater. Heater is from 2006. Advised customer that replacement parts was not recommended due to the age and possibility of heater still having issues.
Restored flow to bathtub in bathroom. Tested for function. Job complete. Sent customer payment link.
Customer had an outdated electrical panel on the side of house that he wanted to get replaced. Gave a few different options to replace panel. Customer decided to move forward with work with a different company.
The warranty for icemaker that was installed. Upon inspection, I determined that it was an appliance issue and not a plumbing issue. Suggested that the customer reach out to the manufacturer or an appliance technician to further resolve the issue. Job complete.
Arrived on the job site, and the customer stated that he was looking for a free quote to upgrade his Sylvania panels after learning they are not up to code and pose a potential safety hazard. Opened both panel covers for inspection and noticed that the left panel shows signs of melting and arcing damage on the bus bar and breakers, indicating the panel needs full replacement. The right-side 150-amp main panel also appears outdated and in need of replacement. Additionally, observed that there is no 320-amp meter base even though it is feeding two main panels. When contacting Encore to cut the meter seal and open the meter base, I found that both feeder wires on the load side are double-lugged, which is not up to code. Provided the customer with two possible solutions: 1. Replace both panels and upgrade to a 320-amp meter base, or 2. Replace one panel and install a new 200-amp meter base. The customer would like some time to review the quote and will call back to proceed with the wo
- look into hole ( in garage ceiling ) for any leaks or water damage ** if issues are found pricing will be given ** ** if additional diagnostic is needed price will increase ** Customer cut hole in ceiling, looked into hole and noticed water staining near tub. He pour a small amount of water of side of tub and we saw the water come down. Needs to be recaulked / customer will be recaulking the area himself
Home owner met inspector onsite and passed the final inspection however there was an issue with combustion so a warranty was generated to get a technician out to repair the issues on inspection.
- Preform Whole home gas test on system ( air ) - turn off shutoff valves to fixtures ( water heater and furnace ) - any code issues / violations will need to be fixed ** if gas pressure gauge drops at all pricing will be given for locating leaks ** - Remove and reinstall water heater up to code - flex lines ( instead of cpvc ) - water shutoff for unit - gas flex , and sediment trap - 6in brass nipple for t&p before it transitions to cpvc - pan under unit w boiler drain - new vent ( double wall ) from top of unit to flashing - install lower combustion into water heater closet ( free ) 5yr warranty on work ** permit and inspection ** no warranty on water heater Installer will be out Monday morning Installed gas flex line on customers, water heater in hall closet. Customer is to reach out upon completion of gas work so that we can run gas test.
Attempted to restore flow to kitchen sink drain. Reassembled customers tubular ptrap. Scheduled camera inspection with supervisor. No warranty for drain clear.
