Replace the remaining 3 dual function breakers that are gen 2. The three breakers were controlling microwave, disposal, and dishwasher. Tested all three breakers and checked voltage and everything was feeding power out correctly and there were no issues. Five year warranty on the three breakers that we replaced today. Explain to customer how breakers work and how to test and reset. Also explained Overloading the circuit. There are no issues at this time.
Will need to call back next Tuesday any time frame
Gave customer estimates to install water heater and filtration system Estimates good up to 30 days no work authorize at this time Planning to follow up with customer Friday afternoon
Arrived on the job site. We will be performing three circuit extensions for TV outlets in three bedrooms. The first bedroom is located immediately to the left when you enter through the front door. The second bedroom is accessed by entering the front door, taking a right into the hallway, then turning left. The third bedroom is the far back room to the right from the front entry, where we will also be adding a TV outlet. This work will be completed tomorrow. Additionally, I re-spliced the doorbell wire. I informed the customer that the wire is currently spliced, but due to limited slack, it may come undone. If that happens, the doorbell wire would need to be re-run and re-spliced, which is not covered under the five-year warranty because of the short connection. We will also be running a circuit extension for the island outlet by tapping into the circuit that was left inside a J-box and installing the new outlet on the side of the island. The customer is 100% happy and satisfied wit
Customer stated that the two outlets in the nook on the far-left side, as well as the dining room outlets, were not working properly and would intermittently lose power. Upon arrival, all outlets were working, but I informed the customer that intermittent power issues are commonly caused by a loose connection. Proceeded with an intermediate diagnostic to assess the circuit. While opening and checking all outlets, I found that most had good connections and were properly wrapped. However, one outlet in the nook had poorly twisted and improperly joined wires. I replaced all outlets with brand-new devices and connections. I also re-spliced the joints in the nook with proper, secure connections and replaced the breaker for that circuit. Customer now has a five-year warranty on the entire circuit and is 100% happy and satisfied with today’s visit.
Replace gfci and troubleshoot fixture( no guarantee fix on fixture). Customer had a GFCI in the garage that had a fridge plugged in that went bad and the middle spring popped out so he could not reset the GFCI. Explain to customer that the GFCI tripped for a reason, but customer declined the intermediate and standard troubleshoot today. Explain to customer if we have to come back out we will automatically charge for an intermediate troubleshoot to go through the entire circuit. Explain how a GFCI works and what it does and how to reset. Everything is working at this time in a five-year warranty only on the GFCI outlet. 1. Install whole home surge (lifetime warranty) Minimum 5 year warranty Customer did not want gfci instanonly wanted surge protection for today. Walked customer thru work made sure he was 100% happy and satisfied with todays service .
- attempt to pop clog on upstairs bathroom lavatory ( near stairs ) due to very slow drainage currently. Was able to successfully restore flow and tested multiple times. Daughter had to leave so I showed the mom the sink flow and under the sink Cleaned up tools and trash No warranty on drain cable
- Remove air gap from under sink and connect dishwasher drain hose directly to disposal. ** 5yr warranty on work ** Tested work no leaks , cleaned up tools and trash
- Attempt to restore flow to whole home due to no/ slow flow currently from main cleanouts in front of home. Successfully restored flow to home , and tested multiple fixtures everything is currently draining. Cleaned up sons shower due to massive build up when clogged. No warranty on drain restore. Gave estimates for additional work due to issue under sink. Also for camera inspection to check sewer line for issues and cause of backup. Quotes are good for 30 days.
Call back Monday after 8-11/ return next Thursday
Arrived on the job site. The customer stated she wanted to replace a light fixture in her upstairs room, which will serve as the second living room. The new light fixture is working properly. I also performed a safety evaluation throughout the home and identified several items that need to be addressed with both decision makers. These include issues within the electrical panel—such as breakers and AFCI breakers—as well as concerns regarding the smoke detectors. We’ll be returning on November 7th with my supervisor to provide quotes and additional information. The customer was completely satisfied with today’s visit and understands that the light fixture includes a five-year warranty, which applies to the connections only.
Arrived on site, and the customer stated that he is currently only looking for quotes. He mentioned receiving two quotes from other companies, one of which was around $2,600. I adjusted our price to match that amount, but the customer said he would like more time to think it over as he’s still waiting on one more quote. The customer was completely satisfied with today’s visit.
Blake@calltoptech Customer needed a Tesla car charger installed to the right of panel and also a TV plug added. Explained why our prices are our prices and it also explain that we are licensed, bonded and insured and everything that we do you get a five-year warranty on. Quote is good for 30 days.
