Arrived to home for slow flushing toilet. Upon inspection found that toilet had sluggish flush at times. Due to age, jet ports are calcified mixed with the type of low sitting flush valve in toilet which would cause efficiency of the flush. I do not think that the trap way is clogged which is why I did not offer to auger the toilet. The trap way may not be glossed causing thing to easily get stuck after use of toilet. I recommend replacing toilet due to age of 12 years according to customer. Left options and collected 59 and will credit towards any option.