Arrived on site client stated thier shower was backing up. Upon inspection in the crawlspace when I tried to open the cleanout the pipe snapped so we had to repipe that one section. When done repiping the shower drained better but this time took longer to back up. Since we cannot go on the roof I would have to go back into the crawlspace and cut the pipe again and thier would be an additional charge but client did not want to move forward at this time.