Arrived to the home, water is off to the home upon arrival, client had turned off the water to stop a leaking gate valve in the crawlspace for the existing hose Bibb. The leak is coming from the bonnet being loose, I advised to the client that I can attempt to tighten the bonnet but I can not provide any warranty and replacement off the shut off valve is highly recommended. The crawlspace is very small inside and getting into, I had tighten the bonnet for the client at this time and it appears the leak has stopped. I will leave the client an estimate to replace the shut off valve, if client calls us back to replace the valve I will credit today’s diagnostic fee towards that cost. Lastly, a smaller tech is needed to perform the repair and replacement due to the extremely tight opening.
