Thank you for the prompt response and your tech visit. My call was related to the thermal insulator missing on top of a large portion of a room. The access and visibility of that area is blocked by ducts from the point used by techs for observation. So, I hope there will be a follow-up.
Response from Mason Air Conditioning & Heating:
I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at (727) 616-0064 to discuss how we can make this right.
