We had the opportunity to work with Mason Air for our AC outage. Andrew Glunt was our technician. Andrew is super cordial, very professional and communicated through all steps of the operation. Andrew is definitely the type of representative you want as the face of your company. A+. We will definitely have Mason Air in our list of contacts.
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Response from Mason Air Conditioning & Heating:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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System found low on r-410a by 2 lbs. Charged system up at customer request performed a leak check with leak detector and soapy bubbles no leak was found at this time. System was installed 4 years ago and this is the first problems he’s had with it which tells me it’s a very small leak. System is operating correctly at this time.
AC Repairs: Addressing water leakage from an AC unit due to a clogged condensate drain line, I expertly cleared the line using specialized tools and techniques. This preventive intervention not only eliminated the existing blockage but also included a comprehensive inspection of the entire drainage system to ensure unhindered water flow. The result was an optimized drainage system that preserved the integrity of the HVAC system, preventing potential water damage and ensuring long-term reliability.
Smart Home Thermostat Installation - Nest Tstat pick up before going wants installed