Arrived on the job site. The customer stated that one of the outlets in her bedroom—originally converted from the garage—had stopped working after a loud pop while a space heater was plugged in. I explained to the customer that a space heater should not be used on that circuit because it draws approximately 12.5 amps and should be on a dedicated 20-amp circuit. I inspected the outlet and found that the wires were melted. I showed the customer the damage and explained how the space heater caused the issue. I also informed her that the home’s current electrical panel is a recalled model, and the breakers are known to fail under overheating conditions, which can prevent them from tripping properly—contributing to the melted wiring. I replaced the outlet, re-spliced all the wires, and ensured everything was working safely. The customer understands the situation and has a five-year warranty on the outlet. Marco and I will return on the 16th during the afternoon window to provide solutions
