82 John Street
Westminster, MD 21157
(410) 876-6800

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Local Reviews
for timonium, md

Rated 4.5 out of 5 stars based on 23 customer reviews

Excellent Service

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Professional and excellent service

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Great service

Responsive, price appears reasonable, estimates oil tank level very good

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Poor communication

It took 3 visits and over a week to fix the problem. Poor communication throughout. Been customers for over 30 years, we expected better service

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Excellent

Relatively new customer but very pleased so far!

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Excellant service

prompt response

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OK but they need some work

The delivery system is not accurate and they have a hard time with accounting and billing. Lots of errors most likely attributable the reliance on computers to do a job that humans can do better.

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excellant service

very responsive. good prices

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Too expensive

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Upset

I came to Tevis from another big name oil company for much the same reason as I have for leaving Tevis now. I run a business and take good care with fair pricing of all my customers. The long time loyal ones I make sure to take extra good care of them. The oil business does not seem to be that way. I have been with Tevis since they bought Rittenhouse and with Rittenhouse for some years prior. I have been on automatic delivery with budget billing...paying 10 months out of the year. In 2022 I was running a pretty good credit in my account and for the last two summers, let that credit ride. It was $975.00 in December 2023. on 12/14/23 you delivered 192 gallons of fuel to my house at $4.18/gallon........between 50 to 60 cents more than the market price. Now, If I have provided you working capital by means of my credit balance to work with, am on automatic delivery and have been a customer for years......I expect something a bit closer to the market price. This is a matter of trust. In my point of view, I have allowed you to control the money I send in each month and you have also determined the price I am going to pay. Probably foolish on my part. By the way, I checked today and YOUR on call price is $4.07. Last year I had a large credit balance and called to cancel the automatic delivery and have them send the balance to me......wouldn't you know it.....two days later your truck delivers a tank of oil. I just let it ride as a mistake. The difference in this recent tank of oil between market and what you charged was $113.99. This is entirely unreasonable. In my call today the offer was made to lock in my price cap at $3.59. I had called to apply for the price cap in 2022 and was told that I did not use enough oil per year to qualify. Your personnel are nice, and top notch....as they should be. Your pricing, just like one of your major competitors in the area does not take into account loyalty and how much we are giving you to work with between deliveries. I am done with Tevis.

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super service!

Prompt and excellent service. Consistently good

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excellent service

Never have a problem and office personnel courteous and helpful.

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Reliable company

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Annual service

Polite , courteous and knowledgeable

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Excellent service

Each year they keep all of my oil appliances working efficiently. You can call with a question and get a prompt answer.

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Job Locations
for timonium, md

David H.

David H. Job Checkin

Answered this company's inquiry on propane delivery prices


Quantay K.

Quantay K. Job Checkin

Heating Fuel Delivery


Quantay K.

Quantay K. Job Checkin

Heating oil Service


Patrick R.

Patrick R. Job Checkin

#2 Fuel Delivery Service


David G.

David G. Job Checkin

Winter heating fuel delivery service to a residential customer


Andrew G.

Andrew G. Job Checkin

Helped a residential customer with his inquiry for a fuel oil delivery


Andrew G.

Andrew G. Job Checkin

Helped a residential customer with his inquiry for a fuel oil delivery


David G.

David G. Job Checkin

We appreciate your home fuel oil delivery business


Andrew G.

Andrew G. Job Checkin

Helped a residential customer with his inquiry for a fuel oil delivery


Patrick R.

Patrick R. Job Checkin

Completed a fuel oil delivery as part of the service to a customer


Patrick R.

Patrick R. Job Checkin

Completed a fuel oil delivery as part of the service to a customer


Patrick R.

Patrick R. Job Checkin

Completed a fuel oil delivery as part of the service to a customer


Ricardo J.

Ricardo J. Job Checkin

Fuel Delivery Service


Bradley L.

Bradley L. Job Checkin

Thank you for choosing Tevis to be you home Propane provider


Bradley L.

Bradley L. Job Checkin

Thank you for choosing Tevis to be you home Propane provider