Driver called ahead of arrival; he was friendly and efficient. Scheduling service with customer service was frustrating, provided a date for delivery with no time frame, our tank access is in the garage which requires us to be here. Providing a window of time would be greatly appreciated. We are long term customers of Tevis. Thanks for inquiring.
Response from Tevis Energy:
Thank you for your review and bringing this to our attention. We will discuss this internally to see how we can make your experience better on your next delivery.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I'm a long time Tevis customer. Delivery is always amazing. Annual maintenance appointments are a breeze. Thank you!
Overall Experience
Quality
Price
Convenience
The workers were efficient and polite. They did a great job and cleaned up the space.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I tried to pay using one of my several credit cards, but it wasn't accepted because I had used a DIFFERENT card previously. Yes, I do have more than one card and have no idea which card I used previously and don't think it makes good business sense for you to require me to remember and use the same card each time I pay. So I entered my checking account information and you won't accept that because my phone number doesn't match. I cancelled my home line so many years ago I don't even remember what it is. YOU SHOULD MAKE IT EASIER FOR CUSTOMERS TO PAY ONLINE. I will be changing oil delivery companies.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Got my furnace working better. Less smell seems to be running smooth.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I've been a customer for almost 15 years. All of my interactions with Tevis have been exceptional. During a particularly rough winter, they made sure regular deliveries got made. The truck showed up at 9pm on a Sunday night! That's great service! I highly recommend Tevis.
Overall Experience
Quality
Price
Convenience
Ran out of oil, called to inquire about last delivery and to remedy situation and was basically called dumb by receptionist because there was no way we could be out. The company had been there 3 weeks prior despite the dropping temperatures and the expanded use of heating system she knew we had oil!!! Im a journeyman plumber, I know when a tank is empty and how to check a faulty guage, which was working perfectly when it said empty. Cherry on top on-site technician couldn't be bothered to bleed both furnace and hot water heater had to do it myself.
Overall Experience
Quality
Price
Convenience
Delivering the region’s best heating oil
Delivering the region’s best heating oil
Voted the best heating oil delivery over other companies year after year.
Affordable solutions and heating oil minimum delivery is available, contact us for details.
Affordable solutions and heating oil minimum delivery is available, contact us for details.
Proud to be your home heating oil provider.
Heating oil quick delivery, next day or sooner.
Heating oil quick delivery, next day or sooner.
Quality fuel delivered by an oil company that cares, means more heat using less oil
Home heating oil service delivery next day or sooner