From start to finish, nothing but great communication and professionalism.
I receive my oil and have my HVAC serviced by Tevis. They do their best to keep you comfortable.
Service is good but you pay a premium. Also, Tevis routinely misapplies my oil payment to my propane account which requires my calling them to correct my account.
The service has been great, the pricing I am having concerns. I have checked with other carries and have found pricing 30 cents lower per gallon and that is with the guarantee price lock that we have with you. I am looking closely into these companies and even though I don't want to change companies, I may have to.
Tevis Energy always addresses any concerns or issues I have very promptly. Their technicians are very knowledgeable, courteous, and very pleasant to deal with.
My tank was filled without notifying me first, even though I requested to be notified first.
Service is good but at a significant premium vs competition. They also add a delivery charge for scheduled deliveries.
These guys skipped me for an oil refill because they hadn't received payment. Guess what--it was mailed days before. But they let me, a client of years and years, have my furnaces literally burn out. Thankfully, they also sent help. But they caused the problem. It was awful.
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