Technician arrived at the designated time. Performed service without interruption.
I would like the delivery truck not use my driveway when they deliver propane. They can reach the tank if they park in front of my house.
Love our automatic propane deliveries, the bill printed from the truck, the notification of the delivery, and the easy payment process. Great customer service and great drivers too!
I have run out of oil multiple times while being a customer for Tevis, I was on automatic delivery and was some how taken off of that, and subsequently ran out of oil 3 times in the past two years. I have never missed a payment in 10+ years of being a customer.
On time with the right equipment and clean workmanship.
Order for oil included the instruction of not to drive truck onto the driveway, even to turn around, due to the driveway being old and not able to handle the weight. Driver used driveway anyways. Not sure if the driver did not follow instructions or if he was not given the info?? Beside that delivery was fine but I wish they would follow the instructions.
Response from Tevis Energy:
Robert, thank you for this bringing this to our attention. We apologize for the lack of communication. It seems like that information was not relayed to the driver before he made the delivery. We have updated the delivery instructions on your account to state that the driver should not drive on your driveway for any reason. If there is anything else we can help you with, please reach out.
Tevis Oil always does an excellent job. Thanks Andrew!
Assisted a homeowner with home heating oil tank fill
Affordable solutions and heating oil minimum delivery is available, contact us for details.