Cold winter day. Furnance will not start. Called for service. Tech came and within a few minutes he had the problem troubleshot and the parts ready to replace. He also did a quick check to make sure the nozzle would be okay until the next service date.
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ALL AND ALL PRETTY GOOD, CONVENIENT BECAUSE IT IS CLOSE TO ME. THEY DID LET ME RUN OUT OF GAS ALTHOUGH I AM ON AUTO FILL. I KNOW IT'S BEEN COLD. BUT LETTING ME OUT OF FUEL IS NOT GOOD. THEY DID MAKE GOOD. BETTER NEXT YEAR I'M THINKING.
Response from Tevis Energy:
Thank you for your feedback. We sincerely apologize for the inconvenience of letting you run out. We have made adjustments in our system to make sure this does not happen again in the future. We appreciate your continued business.
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Tevis serviced my old, failing heater and was able to repair it when I feared I was going to have to replace it. It works great and the autofill service takes the worry out of not filling up the tank in time. We are very happy with Tevis service.
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Excellent service and staff response. In addition to great service, we get great customer discounts! Thank you for the senior discount and the military respect!
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It is nice to have a no splash delivery of fuel .
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I basically use oil to heat water so I do not use a great deal of oil. I wish there was a way to schedule how frequently oil is delivered to avoid deliveries when I don't need oil and to reduce the amount of money charged for delivery. I used to get oil four times a year max and would like to go back to that or 3 times a year (November, January, April or May).
Response from Tevis Energy:
Thank you for your feedback, Sharon. We do have the ability to set up more specific delivery schedules. If you would like us to do this for your account, please call our customer advocate, Chloe, at 443-244-8406.
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I haven't had any services done lately. Too which one would you be referring. As far as past services are concerned you have always done an excellent job.
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Excellent customer service. I have always received delivery within a few days and usually before their projected date!
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The budget plan I am on is working good for me. Oil delivery is always on time and I only ran out once, about two years ago.
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Proud to be your home heating oil provider.
Proud to be your home heating oil provider.
24/7/365 phone monitoring and heating oil emergency delivery is available
Voted the best heating oil delivery over other companies year after year.
We appreciate you choosing us to be your #1 heating oil delivery company
Quality fuel delivered by an oil company that cares, means more heat using less oil
Winter heating fuel delivery service to a residential customer
Home heating oil service delivery next day or sooner
We appreciate your home fuel oil delivery business
heating oil delivery next day or sooner
Local fuel delivery service that caters to residential and commercial customers
Completed a Fuel Oil Delivery as part of the service to a customer
Fuel delivery for residential customer heating their home with an oil boiler
Answered this customer’s inquiry on heating oil delivery prices