No one home Tenant at doctors appointment needs to reschedule No visible clean out 4/25/24. James Stated.. The tenants claimed to have a pipe leaking in the garage and a sink that would not turn off and was leaking. Tech notes.. came out today to diagnose a leaking pipe in the main level garage and a leaking sink. While on site found the upstairs master bath sink was leaking from the drain and the cartridge had gone bad. In the garage we found the drain to have no leaks and was draining perfectly. Resolution.. rebuilt the cartridge in the upstairs master bath and replaced the pop up assembly and p trap. After tested no leaks were found. No further concerns at this time. Status.. complete No new estimates needed Notes..no visible outside clean out
Tenant States: Leak under kitchen sink, thinks the leak is contributing to the high water bill she has been getting. Technician Notes: Out today to look into issue with a leak and a high water bill. Leak located under jigged sink is coming from the tubular near the right side basket strainer. High water bill is caused by a running toilet in the upstairs guest bathroom. Looked at two other toilets in the home as well and inspected for issues. Resolution: Replaced tubular fittings and washers, added in a new extension piece so the tubular nut could fasten around the drain properly. Included a new brass basket strainer nut as well. Filled sink and tested for leaks. Upstairs guest bathroom toilet is siphoning due to fill tube being shoved down into flush valve. Cut back fill tube and installed proper clip. Set clip on flush valve. Job Notes: No exterior sewer clean out located onsite. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed.
CUSTOMER STATED : Tub is leaking TECHNICIAN NOTES : Out to the residence today for the concern of the master bathroom tub upstairs leaking onto the powder bathroom ceiling. The master bathroom tub drain’s seal has worn out and needs to be replaced. After removing the tub drain, we did find out the threads on the tub shoe are cross threaded due to the previous contractors. To ensure best repairs, we have installed a new chrome tub drain. RESOLUTION : Replaced brushed nickel tub drain with chrome tub drain in master bathroom. Repairs have been Checked and tested for leaks. At this point in time repairs made today are showing no concerns or further drips after testing. JOB NOTES : Please bill resipro for replacing tub drain JOB STATUS : Job Complete
Customer stated: leak under kitchen sink. Technician notes: upon arrival found kitchen sink faucet sprayer hose hand tight, every time faucet is turned on it will underneath. Resolution: tightened sprayer hose, tested multiple times with no leaks. MGP notes: please bill accordingly, no c/o found Estimates: no further needed Job status: complete
Customer stated that the toilets are backing up and the shower in both bath rooms the toilets are backing up Upon inspection found the toilet to be backed up Rand closet auger though the commode and clear the commode In master and guest bath clean hair out of shower in gusset bath Clean up work area And tested both toilets and shower everything is working properly at this time Job complete No quotes needed
Customer/ Tenant States: Kitchen faucet is leaking. They notice it more after they use the faucet. Technician Notes: Out today to look into issue with the faucet in the kitchen. Two handle kitchen faucet with side sprayer. Ran faucet and tested for leaks with no noticeable issues. Pulled the aerator and found heavy build up. Water is getting trapped above the aerator when the faucet is turned off and then dripping out over time. Resolution: Took apart aerator, cleaned and rebuilt. Reinstalled and tested for proper function. Pressure is at 60psi. Job Notes: Bill to ResiPro. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed.
CUSTOMER STATED : Possible leak in garage ceiling. TECHNICIAN NOTES : Out today for the tenants concern of there being water damage spots on the ceiling in the garage. I have cut the ceiling and have found no plumbing within the ceiling. Above is the roof. You can clearly see where water has leaked caused by a roofing issue. Resipro will need to send a roofer out to address these concerns. While on site I have inspected the homes pressure regulating valve and found it to be defective and leaking causing the water pressure to be below regulated code at 40 PSI. Homes whole home shut off valve also needs to be modified to be downstream of prv. RESOLUTION : Replaced the existing whole home shut off valve and defective pressure regulating valve that is located In the utility closet behind the HVAC unit. New prv has been installed with double unions for easier repairs in the future. Repairs have been pressurized and tested , showing no concerns at this point in time. JOB NOTES
TECHNICIAN NOTES: came out today for diagnosis while out on site found a cracked cpvc line , will need to replace hose bib along with 2 feet of piping in order to address issue location is the powder bathroom of main floor. RESOLUTION: replaced hose bib along with damaged section of piping which once repaired I found no further issues or signs of a leak it is a non insulated hose bib due to freezing temps caused the piping material to crack and burst lots of water damage in main floor . JOBSTATUS; complete
CUSTOMER STATED:leak under kitchen sink, water heater leak alert TECHNICIAN NOTES: came out today for diagnosis while out on site found a leak from tubular fitting under kitchen sink and a leak at water heater coming from expansion tank RESOLUTION/RECOMMENDATIONS: replaced the leaking tubular fitting and found no further issues with leaks in the kitchen sink area, and re installed the expansion tank and found no further signs of a leak please note if issue persist may need to contact Rheem for replacement motherboard unit but no further leak today JOB NOTES: JOB STATUS: COMPLETE AUTHO: (resipro autho
CUSTOMER STATED: The tenants complaint is that the kitchen sink drain pipes keep falling off and leaking into the cabinet TECHNICIAN NOTES: We found that the tubular was completely fallen down RESOLUTION/RECOMMENDATIONS: We replaced and reworked the tubular drain pipes for the kitchen sink Tested with no issues JOB NOTES: JOB STATUS: Job completed ESTIMATES: (READY TO SEND OR NEED REVIEW) No other estimates are needed
Customer call about leak she see water coming in to the garage door when it is raining it's coming into the garage from the gutters; they need a landscape Because this problem is not a plumbing issue
The tenants complaint is that the guest bathroom faucet on the first floor has no water pressure I found that it first floor guest bathroom faucet didn’t have a lot of flow it wasn’t a pressure issue I tested the faucet then removed the aerator and found it was completely blocked by a sand I cleared it out reinstalled tested with no other issues I cleaned the aerator and it fixed the issue The sand could have effected the inside of the faucet body it is not showing any issues now but the faucet will need to be replaced sooner then later because of the sand Job completed No other estimates needed at this time
This is an estimate to replace the main water line from the meter to the foundation connection (outside the home). This will be replaced in 3/4 inch pex. Once new WO is received in the portal we will call to schedule with the homeowner/tenant. Install 100ft of new water line tested and everything is good job is complete
We were called out today to investigate a possible leak, as the water meter is constantly running according to the customer. After arriving at the location, we found that the leak is in the front yard but there are no visible signs of it. To accurately locate the leak, we recommend using leak detection services. Once the leak is pinpointed, we will proceed with the necessary repair. Unfortunately, we couldn't find a clean-out during our inspection. The job is complete, and we will provide an estimate for leak detection to locate the leak in the yard.