Customer States: Washing machine issue. Drain is backing up. Water is leaking. Technician Notes: Out today to look into issue with a washer box backing up when washing machine pumps into drain. Leak coming from the cold side washer hose. Drain needs cleared and hose needs replaced. Resolution: Ran auger into washer box trap, cleared up build up. Blew out remaining with hot water. Installed new cold side washer hose and restored water. Ran unit, tested for leaks, drained without issue. Job Notes: Sewer clean out in front left rock bed. Job Status: Complete. Autho: 115KDPI Estimates: No additional needed at this time.