CUSTOMER STATED: Water heater leaking TECHNICIAN NOTES: Found water dripping out of boiler drain on bottom of the water heater RESOLUTION/RECOMMENDATIONS: Tighten packing nut of boiler drain and the issue was resolved. No more leaking JOB NOTES: heater is 24 years old and has a plastic boiler drain so I highly recommend replacing the water heater before other issues arise from the unit. JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 115cdai ESTIMATES: (READY TO SEND