7/3/24 Preston B. Job notes : Out today for a return trip to replace the exterior tankless water heater located on the right side and to replace the hose bib located on the front side of the home. RESOLUTION : Installed new Rinnai exterior tankless water heater and replaced hose bib on front side of home. Water has been fully restored to home to properly test all repairs. At this point in time there are no further concerns. Tankless unit is operating as it should and water temperature has been set to 120 degrees. JOB STATUS : Job complete CUSTOMER STATED: water heater is not turning on at the control panel TECHNICIAN NOTES: technician found that the 2010 Renee tankless outdoor water heater is leaking from multiple points of the heat exchanger and will need to be completely replaced due to it being beyond repair. RESOLUTION/RECOMMENDATIONS: I need to completely replace the outdoor tankless unit with a new outdoor tankless to resolve the issue. JOB NOTES: