We had recently replaced the Moen posi temp shower cartridge for the client, I arrived today due to the client stating the shower is not turning on or working correctly at all. I disconnected the acrylic handle and discovered that the handle is cracked, resulting in the shower not working correctly. I supplied and installed a new handle for the client at this time. My theory as to why the handle broke, was when putting the shower parts back together, the tech on site, had accidentally sent the set screw to far resulting in the handle breaking. No 59$
