Arrived on site customer stated that the thermostat is set to 74 but will not reach past 63 degrees. Upon inspection looked at the boiler everything is running and each zone is piping hot on the feed and return. Went around to feel all the baseboard on the 1st floor zone and each one is very hot to the touch. It appears to be the draft coming from the back door, side door, front door, windows and the holes in the floor underneath some sections of baseboard. With all the cold air entering from those points would make sense why the first floor is not able to retain the heat and is causing the boiler to constantly run trying to keep up. Upon further inspection found dripping coming the side panel of the boiler indicating a separation of the cast iron block but it will not cause the home to not reach temp that is going to be due to issues stated above. Gave options and collected visual diagnostic fee and will credit towards any work quoted today.
