Very happy with Brent! He was friendly, courteous, and gave us the Royal treatment. Although we were satisfied with his work, we asked that he return that day because the house was not cooling down to desired Temperature. Although it was after hours, Brent came back to check everything. He made more adjustments and suggested leaving interior doors open for circulation, and also went into attic to adjust air vent flows. 5 stars for Brent today! I am very happy with his service and attitude!