Arrived on-site, and the customer reported that the breaker controlling the water heater was not working. Upon inspection, noticed that the breaker felt very loose when attempting to reset it and was not tripping properly. Provided a solution to replace the 30-amp, two-pole CH brand breaker. After resetting the breaker, it held correctly, and the water heater resumed normal operation. Also performed a safety evaluation and identified several code violations, including the absence of a cold-water bond and outdated smoke detectors. Noted that the faulty breaker indicates potential wear in other breakers, which may begin to fail over time. Provided solutions to replace the aging breakers, add a cold-water bond, and upgrade the existing AFCI breakers in the panel. The customer expressed full satisfaction with today’s visit and acknowledged the five-year warranty covering the newly installed 30-amp two-pole breaker.
