Arrived on the job site. The customer stated that the breaker controlling the living room was no longer working and had been feeling stiff and loose at times without tripping properly. After diagnosing the issue, I confirmed that the breaker was faulty and replaced the 15-amp BR breaker. Everything powered back on and is now working correctly. I also provided the customer with several recommended solutions to bring certain areas up to current code standards and address a few additional concerns. I advised the customer that I would like to speak with both her and her husband together to go over these solutions and determine how they would like to proceed. The customer is 100% happy with today’s visit and understands that the new breaker carries a 5-year warranty.
