Customer called us out for leak under home, customer showed me the access on the side of the house and pointed towards the leak. Did explain to him that we need to look under the house and assess the situation. Then went on to ask how much the repair would cost and I explained to him that we do not know until we see the exact piping and issue. He told me what if it was just a small portion of PVC. I showed him the price on our book for PVC repair. Customer explains he wants other estimates. Did explain that PVC repair does not include replacing section of pipe digging up pipe, etc. it is for a small spot repair for accessible PVC.
