Arrived on the job site. The customer stated that the upstairs bedroom circuit had not been working for about a week. Performed a major diagnostic since the circuit is on an AFCI breaker. Started at the panel and verified that the breaker was feeding power. Found that one outlet on the circuit had power while the remaining outlets did not. Opened the outlet and discovered it was faulty and needed replacement. Replaced the outlet, and all devices on the circuit are now working properly. Informed the customer that the outlet and its connections carry a five-year warranty, but the rest of the circuit is not covered. Customer is 100% happy and satisfied with today’s visit.
