Arrived on the job site and the customer explained that he was gathering multiple quotes for a car charger installation. I presented our proposed solution, but the customer felt the price was too high. I reviewed our guarantees with him, including our 5-year transferable warranty on the installation. He then mentioned that he received another quote from a small independent contractor for $650 and planned to move forward with that option. I contacted my supervisor to see what we could do to help the customer, and we were able to offer our lowest possible price of $1,018.34. The customer stated that he was still looking for a solution below $650 and decided not to proceed at this time. I provided him with our proposal and let him know he can call us if he chooses to move forward. The customer was 100% satisfied with today’s visit.
