Arrived on the job site and the customer explained that the exterior outlet was not holding the cord securely—the prongs kept coming loose. I replaced the outlet and installed a new weatherproof flat cover. I also performed a full safety evaluation and reviewed the findings with the customer, including recommended upgrades. The customer respectfully declined having any additional solutions written up for today. He is 100% satisfied with the visit and understands that the outlet and cover come with a 5-year warranty.
