Arrived on the job site and the customer explained that an outlet in the master bedroom had made contact with the metal bed frame, causing a spark and damaging the outlet. We replaced the duplex outlet in the bedroom and verified that everything was working properly. I informed the customer that the outlet comes with a 5-year warranty. During the electrical safety inspection, I identified a few outdated or non-compliant items, including the smoke detectors, surge protection, and the existing 120V car charger, which should be upgraded to a 240V NEMA 14-50 plug. The customer would like some time to consider the additional work, and we will follow up next Friday to discuss pricing. The customer was 100% satisfied with today’s visit.
