Upon arrival, I assessed the customer's current outdoor faucet, which was a sillcock. I explained the common issue of sillcocks freezing during winter, leading to potential water damage. To address this, I provided the customer with various options for replacement, emphasizing the benefits of more durable alternatives. After discussing the pros and cons, the customer opted for a high-quality replacement. I then proceeded to remove the old sillcock and installed a new, freeze-resistant faucet. The entire process was completed efficiently, ensuring the customer's outdoor water access was restored without any interruptions. The total cost for the replacement was $400.00, which included the new faucet and installation.