Very professional and courteous
She did a great job, explained what she was doing and why. Very pleasant and helpful. Great attitude!
Nick was very professional and courteous.
The service tech Mike was great. He did a great job a few weeks ago when he came and priced the system and a very clean and efficient job for the install.
Checked to see if there was water pressure at wall, customer was unhappy stating that weâ€™ve worked on there appliances before and didnâ€™t know why we took the call. Did not charge service fee
Tested 3 backflow assemblies , all yielded passing results .
Performed the preventive maintenance for the heating season. I checked the amp draw of the blower motor and inducer motor, I made sure that the blower wheel were in good working condition, I took readings of the capacitor to make sure that it was within the manufacturer's recommended tolerance, I looked over the heat exchanger to make sure there were no cracks or holes, I took a temperature split reading and I changed the filters.
Replaced the failed ignition board on package unit. Checked to ensure system is operating at proper factory specifications. The unit is operating as designed.
Upon arrival found unit locked out in ignition fault lockout. Found that ignition board has failed. Will get customer price to repair board.
Performed a full heating inspection. Checked all wires and safety switches. Performed a full heat exchanger inspection. Heat exchanger passed all test. Cleaned indoor unit. Unit is operating within factory specifications at this time.
Check paint booth for no heating. Found brunt and melted wire's inside motor compartment. Also notice the cooling wheel for motor windings is shattered. The motor is a special design for this paint booth. The motor will need to be order from paint booth manufacturer.
Upon arrival the customers kitchen sink was backing up. I cabled the line out and ran water while watching it drain. I checked for leaks after and everything tested good.
Upon arrival found belt and condenser fan motor making squeeking noise replaced A47 belt and second condenser fan motor and blade unit now operating well.
Removed the foam tape and 1ft section of insulation that was having the condensation issue. The piece I pulled off was split and didn't have any tape holding it together. I installed new insulation with tape to create a seal as air tight as possible. If this does not fix the issue we will need to replace all of the insulation on the line set. Today's repair is under warranty.
Checked recently installed mini split for no cooling. Removed access panel at condensing unit test for power at communication bus . The proper voltage was present at communication bus. The blower unit started operating after I removed panel. Tighten connection at communication terminals. Check thermostat for fault history. There were no current faults in history. Insulated copper refrigeration lines above ceiling in hallway. The unit is cooling normally at this time.
Performed 6 full cooling inspection. Washed and cleaned all units. Checked all wires and safety switches. Units are operating within factory specifications.
clearing off small credits
The unit on the ground was not cooling. I found the condenser was dirty, the belt was very worn out and had serveral tears, and the filters were extremely dirty. After washing the coil and putting on the spare belt. The uni is operating properly at this time. I replaced 2 filters and the customer replaced the 2 other filters
Upon arrival found unit number 5 not running as disconnect was not making proper connection manually pushed in operating well now also gave customer price to replace disconnect.