Johan did an amazing job. He is so knowledgeable and was very personable.
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The tech dismissed my questions in trying to repair my hot water heater. He wanted to sell me a new one and was very clear about that. When he left he said he would text me with information showing the cost to repair. I never heard back from him. I’ve been with LBA for over 30 years and have never been treated this way. I am going with another company in my needs and costs involved. This is very disheartening.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for taking the time to leave us this amazing review!
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He was an excellent installer. Did not rush and made sure work was done correctly. Explained things to me. Also very personable.
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Graham came over to communicate with people installing my furnace and air conditioner. Also collected rest of payment.
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Graham returned with additional space heaters in order to make my house warmer and more comfortable. Extremely helpful,
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Great service. Graham explained things thoroughly and attended to my needs.
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JJ was knowledgeable, courteous and efficient. He was very personable.
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Chase did excellent work on furnace tune-up and cleaning the blower fan wheel. Nice young man that knows how to do his job! Price is what it is.
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Told customer we can do a small repair to corroded piping underneath sink. If that doesn’t solve problem we may have a bigger project on our hands.
Water Heater Efficiency Check: I tested the water heater for performance issues. After calibrating the thermostat, checking insulation, and verifying the anode rod condition, the system ran more efficiently with better energy savings.
Went for a maintenance call today, tested for static pressure. System is passing when in cool. All electrical components are passing for manufacture specifications. Refrigerant pressure are passing as well for temp split. Did clean condenser unit and replaced filter. System is up and running before leaving. Thank you for choosing LBA services-Johann
Arrived to inspect a system in a home that has had mold. Used inspection camera to check the evaporator coil. Checked the ductwork for debris. Checked the interior of the furnace as well. Built estimates for duct cleaning and having uv installed. Mentioned that with the purchase of the duct cleaning we will also rinse the evaporator coil with coil cleaner. This way the coil and the ductwork will be cleaned and the uv bulb will stay in place to keep these items free of bacterial growth.
Found that the ahu2 had a lot of water coming out of it. I cleared the drain line. I went to run the system and the stat for this unit is missing and no one knows where it is. Also found the the outdoor unit has been shut off. This unit has not been running for some time and the water has came from a roof leak somewhere. At this time the unit is not running and they are ok with that. They will get with the home office about the communication stat for them to control from Texas.
I worked on units 5,6, and 7. These units are not running as they should be due to lack of maintenance. I deep cleaned each condenser coil inside and out to get as much dirt and cottonwood out of them. Also all condensation drain are clogged. I cleared them and refilled the j traps. Changed the filters in each unit which had not been done for over a year. This area is for the shop and needs to have the fliters change at least every 3 months if not sooner. After that all system had a good temperature split. This all can be kept up with if they can get a PM set up so we are not spending hours to clean and common house keeping on all the units for this location.
Took a $1000 off each system and asked to make sure he was happy with all the recent work. Let him know we took $1000 off each system in case he changes his mind and wants to replace instead. Left VM and sent a text.
Emailed estimates. High likelihood he will move forward in a couple weeks. Will follow up on 7/7
