The technician took his time to make sure I knee the steps that were taken. Everything turned out well!
Overall Experience
Quality
Price
Convenience
Andy was though, patient and kind. He did not rush us and explained things to us.
Overall Experience
Quality
Price
Convenience
Johan did an amazing job. He is so knowledgeable and was very personable.
Overall Experience
Quality
Price
Convenience
The tech dismissed my questions in trying to repair my hot water heater. He wanted to sell me a new one and was very clear about that. When he left he said he would text me with information showing the cost to repair. I never heard back from him. I’ve been with LBA for over 30 years and have never been treated this way. I am going with another company in my needs and costs involved. This is very disheartening.
Overall Experience
Quality
Price
Convenience
Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for taking the time to leave us this amazing review!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He was an excellent installer. Did not rush and made sure work was done correctly. Explained things to me. Also very personable.
Overall Experience
Quality
Price
Convenience
Graham came over to communicate with people installing my furnace and air conditioner. Also collected rest of payment.
Overall Experience
Quality
Price
Convenience
Graham returned with additional space heaters in order to make my house warmer and more comfortable. Extremely helpful,
Overall Experience
Quality
Price
Convenience
Great service. Graham explained things thoroughly and attended to my needs.
Overall Experience
Quality
Price
Convenience
JJ was knowledgeable, courteous and efficient. He was very personable.
Overall Experience
Quality
Price
Convenience
Chase did excellent work on furnace tune-up and cleaning the blower fan wheel. Nice young man that knows how to do his job! Price is what it is.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Martha’s neighbor who worked for united for 17 years is going to install the new furnace at less than half our cost
Arrived to remedy an inoperable system. Upon inspection of the system, found that the heat exchanger is damaged and the system is unsafe to operate. Spoke with homeowner’s neighbor who is a retired HVAC technician and trusted advisor to the homeowner. He is also able to corroborate this diagnosis. Reached out to a field supervisor to provide replacement solutions. System is in operable at this time.
Called to authorize installation of the uv bulb.
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Checked temp split and is passing. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Quoted work for prv and new shut off. Sent quote offered financing. He wants to speak with wife on it
A 1:05 20x25x2 x 4. 5.91 20x25x1. X1. 5.16 Ignition board = tomorrow at noon $177.00 S1-6585821 Flame sensor = $31.09. S1-02535306000 $177(3.63) 642.51 31.09(3.63) 112.86 5.91(6.81) 40.25 [x4 filters] 40.25(4) = 160.99 5.16(6.81) 35.14 [x1 filter] = 35.14 Total $951.50 3hrs labor 10/27/25 Parts due in tomorrow at noon Cfm Lenexa already on will call under J#-001. Filters at cd jones already on will call need to give p.o. j#-002
Returned to install PRV. Went to crawl space to install PRV. Cut out section of pvc and replaced with copper. Installed PRV and set pressure to 75psi. Checked for leaks and no leaks detected. Checked expansion tank and expansion tank was at 50psi. Pressured to 75psi to match house pressure. 1 year warranty.
Customer called in about running toilet. Upon arrival, discovered that toilet was running. Checked flapper and noticed a plastic ring on it and removed it. Customer mentioned he replace the flapper, but want able to get it to stop running. Noticed chain was really long. Chain could be getting caught between flapper. Adjusted chain and flushed toilet several times and no more running toilet. Did notice fill valve wouldn’t stop filling when it was supposed to. Check water pressure and water pressure at 110psi. Per code pressure should not exceed 80psi. Will return next day to install PRV. Replaced fill valve and supply line. While replacing fill valve, noticed tank was loose. Bolt is missing on one side of tank. Informed customer of findings and customer approved for toilet tank to bowl bolts to be replaced. While installing new ones, tank ended up cracking. Went ahead and replaced entire tank at no additional costs due to breaking on us. Checked for leaks and no leaks detected.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is beginning to collect dust. Checked systems heat exchanger to ensure proper venting of flue gas. Found bacterial growth on the evaporator pan. Performed an electronic gas leak search. Verified operation of the humidifier. Found bacterial growth in the evaporator panel. Furnace and humidifier are operational at this time.
Arrive for furnace check today. Furnace was installed in 2014. Heat exchanger looks good, no rust, holes, or cracks. Carbon monoxide test was 0 ppm. There is a 52 degree temp rise. Blower wheel is clean. All electrical is running in spec. I changed furnace filter today as well. System is running upon departure. Thanks for choosing LBA.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Recommend an indoor coil cleaning during the spring tune up. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
**(*))*)&()*)&(*)***)**)*&*(&)(* Correct filter list for this location was forwarded to Elle (2) 20x25x1. (1) 18x24x1 *(*)*)&)&)&))&&&)&&&&&& Today preventative maintenance and heating checks were performed. The three natural gas furnaces were checked for electrical and mechanical heating functions. In addition to this each unit had it’s filters replaced and the flame sensor removed and cleaned. A checklist was completed and emailed for today’s work. Thank you, Jon
Arrived for furnace check on two systems. Main system has a rusty heat exchanger, very dirty coil, small return. It’s from 1996. You’re honking about replacing soon. The second system is 2018. Heat exchanger is ok. Static pressure is ok. Carbon monoxide test was 0ppm. All electrical components are running with in specs. Reach out when you’re ready to discuss system replacement! Have a good weekend!
