Andy was though, patient and kind. He did not rush us and explained things to us.
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Johan did an amazing job. He is so knowledgeable and was very personable.
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The tech dismissed my questions in trying to repair my hot water heater. He wanted to sell me a new one and was very clear about that. When he left he said he would text me with information showing the cost to repair. I never heard back from him. I’ve been with LBA for over 30 years and have never been treated this way. I am going with another company in my needs and costs involved. This is very disheartening.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for taking the time to leave us this amazing review!
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He was an excellent installer. Did not rush and made sure work was done correctly. Explained things to me. Also very personable.
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Graham came over to communicate with people installing my furnace and air conditioner. Also collected rest of payment.
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Graham returned with additional space heaters in order to make my house warmer and more comfortable. Extremely helpful,
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Great service. Graham explained things thoroughly and attended to my needs.
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JJ was knowledgeable, courteous and efficient. He was very personable.
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Chase did excellent work on furnace tune-up and cleaning the blower fan wheel. Nice young man that knows how to do his job! Price is what it is.
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Returned to install PRV. Went to crawl space to install PRV. Cut out section of pvc and replaced with copper. Installed PRV and set pressure to 75psi. Checked for leaks and no leaks detected. Checked expansion tank and expansion tank was at 50psi. Pressured to 75psi to match house pressure. 1 year warranty.
Customer called in about running toilet. Upon arrival, discovered that toilet was running. Checked flapper and noticed a plastic ring on it and removed it. Customer mentioned he replace the flapper, but want able to get it to stop running. Noticed chain was really long. Chain could be getting caught between flapper. Adjusted chain and flushed toilet several times and no more running toilet. Did notice fill valve wouldn’t stop filling when it was supposed to. Check water pressure and water pressure at 110psi. Per code pressure should not exceed 80psi. Will return next day to install PRV. Replaced fill valve and supply line. While replacing fill valve, noticed tank was loose. Bolt is missing on one side of tank. Informed customer of findings and customer approved for toilet tank to bowl bolts to be replaced. While installing new ones, tank ended up cracking. Went ahead and replaced entire tank at no additional costs due to breaking on us. Checked for leaks and no leaks detected.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is beginning to collect dust. Checked systems heat exchanger to ensure proper venting of flue gas. Found bacterial growth on the evaporator pan. Performed an electronic gas leak search. Verified operation of the humidifier. Found bacterial growth in the evaporator panel. Furnace and humidifier are operational at this time.
Arrive for furnace check today. Furnace was installed in 2014. Heat exchanger looks good, no rust, holes, or cracks. Carbon monoxide test was 0 ppm. There is a 52 degree temp rise. Blower wheel is clean. All electrical is running in spec. I changed furnace filter today as well. System is running upon departure. Thanks for choosing LBA.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Recommend an indoor coil cleaning during the spring tune up. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
**(*))*)&()*)&(*)***)**)*&*(&)(* Correct filter list for this location was forwarded to Elle (2) 20x25x1. (1) 18x24x1 *(*)*)&)&)&))&&&)&&&&&& Today preventative maintenance and heating checks were performed. The three natural gas furnaces were checked for electrical and mechanical heating functions. In addition to this each unit had it’s filters replaced and the flame sensor removed and cleaned. A checklist was completed and emailed for today’s work. Thank you, Jon
Arrived for furnace check on two systems. Main system has a rusty heat exchanger, very dirty coil, small return. It’s from 1996. You’re honking about replacing soon. The second system is 2018. Heat exchanger is ok. Static pressure is ok. Carbon monoxide test was 0ppm. All electrical components are running with in specs. Reach out when you’re ready to discuss system replacement! Have a good weekend!
I found that the system in the mechanic bay was tied into the condensation line of the abandoned unit in the drive threw bay and the water was going to that unit and filling the pan and over flowing. I cut the abandoned unit out of that condensation line and capped. Now the only one draining is that one unit in the mechanic bay. I also blew the line out with nitrogen to insure no clogs. At this time it is draining as it should be.
Completed full heating maintenance. Took amp draws on electrical components and changed all filter in all rtu's and washed filters in the mini split in the computer Server room. Everything is running as it should be at this time
-Remove wall to gain access to room under living room -Locate spot of sewer line that cable/camera can’t get past -Jack hammer open concrete under located spot on main sewer lateral -Remove damaged section of main sewer line -Use auger to snake rest of main sewer line open -Camera line to ensure proper function after cabling -Reattach main sewer line with proper fittings per code -Replace concrete -Note- Cannot guarantee wall can be restored but we will attempt to keep it as one piece.
Still waiting on a few more estimates from other companies before making a final decision
Went out for no flow. Cam proposed solutions.
