your person needs to find another line of work. It was obvious to me that he doesn't know much about plumbing.
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The technician took his time to make sure I knee the steps that were taken. Everything turned out well!
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Andy was though, patient and kind. He did not rush us and explained things to us.
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Johan did an amazing job. He is so knowledgeable and was very personable.
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The tech dismissed my questions in trying to repair my hot water heater. He wanted to sell me a new one and was very clear about that. When he left he said he would text me with information showing the cost to repair. I never heard back from him. I’ve been with LBA for over 30 years and have never been treated this way. I am going with another company in my needs and costs involved. This is very disheartening.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for taking the time to leave us this amazing review!
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He was an excellent installer. Did not rush and made sure work was done correctly. Explained things to me. Also very personable.
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Graham came over to communicate with people installing my furnace and air conditioner. Also collected rest of payment.
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Graham returned with additional space heaters in order to make my house warmer and more comfortable. Extremely helpful,
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Great service. Graham explained things thoroughly and attended to my needs.
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JJ was knowledgeable, courteous and efficient. He was very personable.
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Service completed thermostat were reading accurate with temp probe readings. Downstairs when calling for heat does make upstairs temperature rise. Zoning is operating normally, zone 2 will bleed but of air when downstairs is calling so it won’t cause the high limit switch to trip. System is up and running before leaving. Thank you for choosing LBA services-Johann
Dispatched for humidifier not working. Found the humidifier to not be properly wired. Rewired humidifier and the humidifier is operational. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
7hrs labor 7-2pm, notes to be copied, pasted and edited as a first call. Hitting hillcrest today and running out of daylight Inducer kit 02591 $729.18 15.50 104.99
Gave estimates for both plumbing and duct cleaning . Greg is selling the home within a few months but isn’t making a decision today
Obtain all permits and utility locates. Begin excavating after locates are complete. Replace compromised sewer section with new root proof pipe. Backfill in layers to ensure all soil returns to original level. This is to cover additional work after spot repair allows more access to rest of sewer line located in back in back of property. Work area to include from back patio to fence line located in back of the property. If more work is required further into home or beyond fence line then a new estimate for additional work will be provided on site when new scope is discovered.
This task will be replacing up to a 10 ft section of pipe. We will add a clean out for easier access for future clogs. Obtain all permits and utility locates. Begin excavating after locates are complete. Replace compromised sewer section with new root proof pipe. Backfill in layers to ensure all soil returns to original level. This is to cover additional work after spot repair allows more access to rest of sewer line located in back in back of property. Work area to include from back patio to fence line located in back of the property. If more work is required further into home or beyond fence line then a new estimate for additional work will be provided on site when new scope is discovered. The homeowner experienced a severe sewer backup that resulted in sewage entering the residence. Initial camera inspection was inconclusive due to the line being filled with water, and attempts to clear the blockage with an auger were unsuccessful. A follow-up inspection and excavation revealed
This task will be an attempt to snake the mainline to clear any debri lodged in the way.
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Did find heat stress and rust showed customer concerns. Checked temp split and is passing. Did replace filter for customer that was provided. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Arrived to install Uv previously approved by the homeowners. Cut the hole in the return for the bulb to protrude into the duct. Mounted the ballast (mount for the bulb) over the hole. Installed Uv bulb in the ballast and duct. Ran wire to power the uv system, making sure to wire it in so it only turns on when the furnace is moving air. Tested system operations. Furnace and Uv are functioning properly at this time.
Customer called in about couple of issues. Customer mentioned that they’re getting sewer smell from laundry room and kitchen. Also would like for us to look at the disposal wiring. Checked underneath wiring and informed customer that it would be best to contact electrician to properly install an outlet for disposal. Saw that laundry drain has a single standpipe. Laundry line needs a p trap to prevent sewer smells. Sold repairs to install p trap and studor vent. Customer agreed to pricing. Went ahead and install p trap and studor vent. Old standpipe didn’t have a p trap in the ground. Checked for leaks and no leaks detected.
Flushed water heater. Prv water heater shut off valves all under a year old and looking good.
Attempted water heater flush. Was not successful sediment built up bad in the 19 year old water heater. Quoted for repairs in a new water heater and shut off Also tested prv responsiveness. Set pressure back to 60 as it is responsive and doing its job
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I tested amp draws and components. I checked airflow and temp splits. Airflow pressure is too high on the system, causing the system to run harder than it normally would. Customer is aware of the airflow situation. Furnace is operating at departure.
Martha’s neighbor who worked for united for 17 years is going to install the new furnace at less than half our cost