The tech dismissed my questions in trying to repair my hot water heater. He wanted to sell me a new one and was very clear about that. When he left he said he would text me with information showing the cost to repair. I never heard back from him. I’ve been with LBA for over 30 years and have never been treated this way. I am going with another company in my needs and costs involved. This is very disheartening.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for taking the time to leave us this amazing review!
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He was an excellent installer. Did not rush and made sure work was done correctly. Explained things to me. Also very personable.
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Graham came over to communicate with people installing my furnace and air conditioner. Also collected rest of payment.
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Graham returned with additional space heaters in order to make my house warmer and more comfortable. Extremely helpful,
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Great service. Graham explained things thoroughly and attended to my needs.
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JJ was knowledgeable, courteous and efficient. He was very personable.
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Chase did excellent work on furnace tune-up and cleaning the blower fan wheel. Nice young man that knows how to do his job! Price is what it is.
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Emailed estimates. High likelihood he will move forward in a couple weeks. Will follow up on 7/7
Arrived for ac check today. Started at furnace and checked static pressure, it is failing. Heat exchanger is starting to rust and has hot spots all over. Blower wheel is caked in dust. Motor amps are good. Temp split was only 16 degrees, 20 is where it needs to be. At the condensing unit the coil was caked in debris, I cleaned it. pressures and charge looked ok. Electrical components are running properly. Unit is out of level. Contactor is burnt. System is running upon departure. Thanks for choosing LBA.
Customer called for no cool. Stated compressor had been kicking on and off but no fan. Union inspection of unit it was found that capacitor had failed on both sides and the hard start was running the compressor. Replaced capacitor and unit is running again. Checked pressures, head pressure is high but condenser is very dirty, scheduling a maintenance to come back and assess system
Pull Necessary permits -Jackhammer ground near floor drain to expose pipe -Cut cast iron pipe -Install new pvc drain and floor drain -Replace concrete and check operation
Provided estimates for duct cleaning and equipment.
Arrived for ac check today. Started at furnace and checked static pressure, it is passing. Blower wheel is getting dirty. Motor amps are good. There is a 16 degree temp split, which is low. I changed both filters. The duct work is dirty also. At the condensing unit pressures and charge are low. That’s why the low 16 split. All the electrical components are running within manufacturing specs. Members got up to 1 lb free so I added to get charge correct. There is now a 19-20 degree temp split inside. System is running upon departure. Thanks for choosing LBA.
Dispatched for fan not operate on the outdoor unit. After a thorough inspection. The finds was a bad capacitor. After the capacitor was replaced. I performed a quick tune up. I checked compressor, fan and capacitor. Also, during the inspection we checked pressures, static pressure, and temperature split. All components of the AC are all operating with manufacturer specs. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Went for a maintenance call today. Tested for static was failing. Customer is aware and will leave as is. All electrical components are passing for manufacture specifications. Refrigerant levels are passing. Did clean condenser unit. System is up and running before leaving. Thank you for choosing LBA services-Johann
Came and reevaluated customers zoning system and found some dampers were landed on the wrong zones, wiring was unruly and there appeared to be water leaking from coil. Isolated each damper and then located their zones and landed them on board, performed some cable management to clean up wiring and opened evaporator coil case and found insulation had been wicking from door. Sealed up insulation with aluminum tape. Tested dampers and they are working 100% now. Thank you!
