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The technician took his time to make sure I knee the steps that were taken. Everything turned out well!
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Andy was though, patient and kind. He did not rush us and explained things to us.
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Johan did an amazing job. He is so knowledgeable and was very personable.
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The tech dismissed my questions in trying to repair my hot water heater. He wanted to sell me a new one and was very clear about that. When he left he said he would text me with information showing the cost to repair. I never heard back from him. I’ve been with LBA for over 30 years and have never been treated this way. I am going with another company in my needs and costs involved. This is very disheartening.
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Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for taking the time to leave us this amazing review!
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He was an excellent installer. Did not rush and made sure work was done correctly. Explained things to me. Also very personable.
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Graham came over to communicate with people installing my furnace and air conditioner. Also collected rest of payment.
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Graham returned with additional space heaters in order to make my house warmer and more comfortable. Extremely helpful,
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Great service. Graham explained things thoroughly and attended to my needs.
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JJ was knowledgeable, courteous and efficient. He was very personable.
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Chase did excellent work on furnace tune-up and cleaning the blower fan wheel. Nice young man that knows how to do his job! Price is what it is.
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Flushed water heater. Prv water heater shut off valves all under a year old and looking good.
Attempted water heater flush. Was not successful sediment built up bad in the 19 year old water heater. Quoted for repairs in a new water heater and shut off Also tested prv responsiveness. Set pressure back to 60 as it is responsive and doing its job
Completed furnace, maintenance and inspection. I cleaned flame sensor and wiped down furnace. I tested amp draws and components. I checked airflow and temp splits. Airflow pressure is too high on the system, causing the system to run harder than it normally would. Customer is aware of the airflow situation. Furnace is operating at departure.
Martha’s neighbor who worked for united for 17 years is going to install the new furnace at less than half our cost
Arrived to remedy an inoperable system. Upon inspection of the system, found that the heat exchanger is damaged and the system is unsafe to operate. Spoke with homeowner’s neighbor who is a retired HVAC technician and trusted advisor to the homeowner. He is also able to corroborate this diagnosis. Reached out to a field supervisor to provide replacement solutions. System is in operable at this time.
Called to authorize installation of the uv bulb.
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Checked temp split and is passing. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Quoted work for prv and new shut off. Sent quote offered financing. He wants to speak with wife on it
A 1:05 20x25x2 x 4. 5.91 20x25x1. X1. 5.16 Ignition board = tomorrow at noon $177.00 S1-6585821 Flame sensor = $31.09. S1-02535306000 $177(3.63) 642.51 31.09(3.63) 112.86 5.91(6.81) 40.25 [x4 filters] 40.25(4) = 160.99 5.16(6.81) 35.14 [x1 filter] = 35.14 Total $951.50 3hrs labor 10/27/25 Parts due in tomorrow at noon Cfm Lenexa already on will call under J#-001. Filters at cd jones already on will call need to give p.o. j#-002
Returned to install PRV. Went to crawl space to install PRV. Cut out section of pvc and replaced with copper. Installed PRV and set pressure to 75psi. Checked for leaks and no leaks detected. Checked expansion tank and expansion tank was at 50psi. Pressured to 75psi to match house pressure. 1 year warranty.
Customer called in about running toilet. Upon arrival, discovered that toilet was running. Checked flapper and noticed a plastic ring on it and removed it. Customer mentioned he replace the flapper, but want able to get it to stop running. Noticed chain was really long. Chain could be getting caught between flapper. Adjusted chain and flushed toilet several times and no more running toilet. Did notice fill valve wouldn’t stop filling when it was supposed to. Check water pressure and water pressure at 110psi. Per code pressure should not exceed 80psi. Will return next day to install PRV. Replaced fill valve and supply line. While replacing fill valve, noticed tank was loose. Bolt is missing on one side of tank. Informed customer of findings and customer approved for toilet tank to bowl bolts to be replaced. While installing new ones, tank ended up cracking. Went ahead and replaced entire tank at no additional costs due to breaking on us. Checked for leaks and no leaks detected.
Arrived to do a performance maintenance. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is beginning to collect dust. Checked systems heat exchanger to ensure proper venting of flue gas. Found bacterial growth on the evaporator pan. Performed an electronic gas leak search. Verified operation of the humidifier. Found bacterial growth in the evaporator panel. Furnace and humidifier are operational at this time.
Arrive for furnace check today. Furnace was installed in 2014. Heat exchanger looks good, no rust, holes, or cracks. Carbon monoxide test was 0 ppm. There is a 52 degree temp rise. Blower wheel is clean. All electrical is running in spec. I changed furnace filter today as well. System is running upon departure. Thanks for choosing LBA.
