Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Phil is the best plumber we've had from LBA. Very knowledgeable and customer-focused.
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Overall Experience
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Nathaniel was prompt and courteous. He did a whole house plumbing check. Explained what he found and repaired the items he found had issues. He even unclogged a drain and tightened a toilet tank. I was very pleased with the service.
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Convenience
Overall Experience
Quality
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Convenience
Had problems with my master bath shower. Phil was honest and knowledgeable. Will definitely call again if I need a plumber.
Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Thanks so much for your help this morning!! We will continue to use LBA!!
Overall Experience
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Convenience
Upon arrival the customer spigot on the front of the house was leaking from the handle. I had to go in the garage and cut the old spigot out and install a ball valve and a frost free hydrant. Everything tested good
Upon arrival customer wants pilot lit for master bedroom fireplace.I should customer options because the Band-Aid with a 30 day warranty. I lit pilot and fired fireplace. Everything operating normally
I returned to further diagnose why the Lennox XC17 AC system was continuing to drop out due to a low pressure fault. This visit I was given a clear reason as to why the system was going into a low pressure event. I hooked up my gauges and right away the system was operating with a low side pressure of 88 psig which has a saturation temperature of 25°. With the low side pressure operating that low, the indoor coil was beginning to freeze up. As the last two visits I was here my low side pressures maintained a normal operating pressure closer to 120psig and now they were operating at a much lower pressure, I’m led to believe that we have some foreign object or something causing the txv to either not open correctly or the opening is being blocked/restricted by some foreign matter which in turn would cause these intermittent low pressure events. I spoke with the customer about my new discovery and I presented a txv repair option. I will include an estimate for that proposal for the cust
Upon arrival I located backflow preventer and tested.
Performed routine preventative maintenance (jetting) on strip mall down stream from Kathleens flower shop from outside c/o next to liquor store, very heavy waste and grease build up in line. Also pulled manhole to check for operations, line is open and flowing at this time. Also treated line from very far c/o with bio-one enzyme for grease build up. Line will be done every 6 months from now including furniture deals, next door.
Upon arrival the customers downstairs bathroom faucet was leaking from the hot side only. The customer just wanted the faucet to be isolated from the rest of the house because she had to turn off the water to the house and the faucet doesn’t have any shut offs underneath it. I had to cut out the old pipe on the hot and cold side and replaced it with quarter turn shut offs underneath the sinks. Both hot and cold shut offs tested good.
Upon arrival customer stated that the main level air conditioner would make an odd noise when It’d first start up. After further diagnosing it turned out that the compressor was amping really high on start up. Recommended options for performance enhancement. Customer chose a bronze repair which allowed me to install performance enhancer and recharge AC to proper pressures. After that I checked the second floor air conditioner. And the air conditioner was low on refrigerant charge. Customer chose Band-Aid which allowed me to recharge the air conditioner back up to proper pressures and temperatures.
Checked the three door reach in freezer for warm temp condition. Found the box temp 45 degrees. Checked the roof mounted condenser and found the compressor not running with the internal overload open. Cooled the compressor and tested the starting components. Found the potential relay failed. Replaced the relay, start and run capacitor. Started the unit and verified operation. Box temp was 24 degrees and dropping after repairs.
Upon arrival I performed a whole house plumbing inspection. I checked natural gas system with a leak detector. No leaks detected. I check water pressure it was 70 psi.Master bathroom lavatory water pressure very low and missing pop-up assembly. Basement shower not functioning. I could not access sump pump but owner says it’s operating normally. Water heater was made in 2009 and is 11 years old recommend replacement due to age.
Upon arrival found that the system had frozen up at this time. Air filter was OK as well as the refrigerant charge. Thawed out the system and found that there is possible duct work issues. At this time was unable to re-create the issue that is happening.
Upon arrival found that the voltage enhancement system had failed. Replaced the voltage enhancement system and checked all operations system is now cooling within factory specifications. Office noted to give a 5% discount on call. If customer has any questions on the bill please call back Monday.
Upon arrival I tested two backflow preventer’s one Febco 850 DCA .75 check valve one closed at three held check valve to close at three and held.Backflow preventer number two is a Wass LF009QT half inch number one check valve closed at eight number to check valve close tight at to release valve open to three. Both backflow preventer’s past.
Perform maintenance inspection on a ruud air conditioner. Checked all the electrical components and refrigerant for proper pressures and temperatures. Replaced filter with customer provided filter. Air conditioner is currently operating under manufacture specifications.
Upon arrival found a fault in the voltage enhancement system at this time. After speaking with the customer, the customer decided to go with replacement of voltage enhancement system. Made voltage enhancement system repairs and tested all operations. System is now cooling within factory specifications. If customer calls back within the next few days we will honor the discount and we will take $62 off of the maintenance program.
Completed new UV air purification install. All units are operating properly at this time.