Michael was courteous and professional.
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Nathaniel identified the drain problem right away and gave us a thorough explanation of available options. We selected the Bronze package and are very pleased with the service he provided and results. We’re most appreciative of his constant awareness of social distancing and professionalism with a cordial smile!
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We are very pleased with your prompt and professional service. You quickly assessed our problem in our shower and provided the right solution.
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Doug was very professional and did an excellent job.
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Andrew is by far the best and most experienced technician we have had. He repaired things that had been missed by the previous technicians. We’d like to have Andrew every time!
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The Gree mini split had a code for high pressure multiple times in the past few days. Opon arrival the unit was cooling properly and the power had been reset. I checked the pressure and it was not high enough to trip on high pressure but the condenser has a three layer coil and was matted with dirt in between the coils. I disassembled the condenser on the roof, split the coils, and cleaned them. After cleaning the coils I resembled everything and tested the unit. Be high pressure is now considerably lower than it was , and this should resolve our issue. The unit is cooling as designed at this time.
Checked unit for IT room for no cooling. Found unit locked out on E1 (high pressure) Reset unit and check operation. Condenser fan motor is operating normally at this time. The unit is cooling properly with a 20* temp spit. Need to talk to tech support and follow up with customer. The call will require a follow up visit.
The pump motor for the left unit is bad and needs to be replaced. Waiting on the price for the motor to send over a quote for replacement.
Upon arrival found that the high-voltage broken out of the disconnect safety box. After speaking with the customer customer decided to go with platinum repair allowing me to on wire and rewire the electrical high-voltage box. We level the outdoor unit. Perform an extensive coil cleaning. And replace all outdoor refrigeration line insulation. Equipment is now operating within factory specifications.
Quoted work for combo pump. Installed 2400 series combo pump. $2198.00
On arrival unit was operating within factory specifications. Checked filters pressures temperatures and flame rectification sensor and was unable to find an issue at this time.Formed customer to leave the system on if it does fail again.
After removing floor for access, jackhammered out concrete floor under addition in the back of house. Installed new 4†c/o for access to cleaning main line to street,cabled multiple times from c/o to remove roots. Also pressure cleaned for sludge build up. Line is open and flowing at this time. Customer will be placed on a preventative maintenance per Pat for $205.00 to cable line and inspect if needed.
Performed a full cooling inspection. Checked all wires and safety switches. Cleaned outdoor unit. Unit is operating within factory specifications at this time.
Check far south cooler for freeze up. The cooler was in a defrost cycle when I arrived. The defrost cycle is working properly. The coil is still frozen and need to thaw completely to test refrigerant charge. There is no hot water hook up for me to manually defrost coil. Informed Scott of findings and he believes that cooler may have been set to low and caused system to freeze over. He is going to shut cooler off to manually thaw and rise temperature settings. He will call us back if follow up visit is needed
The Gree mini split had a code for high pressure multiple times in the past few days. Opon arrival the unit was cooling properly and the power had been reset. I checked the pressure and it was not high enough to trip on high pressure but the condenser has a three layer coil and was matted with dirt in between the coils. I disassembled the condenser on the roof, split the coils, and cleaned them. After cleaning the coils I resembled everything and tested the unit. Be high pressure is now considerably lower than it was , and this should resolve our issue. The unit is cooling as designed at this time.
At meter LBA will break loos e a union at meter and perform a pressure test to determine if there are any leaks on customers gas system. If any leaks are found and will need fixed charges will be over and above the gas test, and if any types of permits are needed. Repaired leak on a 1â€90’ after meter on outside of building and put test back on. Test holding for 30 mins. before leaving.
Checked several stains on the ceiling tiles per the customers request. Found all roof related with the exception of one from under a Rtu curb above the tenants office entry door. Will return when it is not raining to seal the Rtu leak. Cannot seal the unit when it is wet as the sealer will not adhere to the surface. Called for rescheduling on a dry day. 3/26/20-sealed the inside of the condenser to prevent rain from getting under the curb.
