Al was on time and very professional. Fixed both of the humidifiers, and performed the annual maintenance on the furnaces.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nick was great. He was very polite and professional. He clearly explained the services he provided.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Company originally came out for a leaking kitchen faucet but after further diagnostic company believed customer was having pressure issue after going downstairs to verify customer had PRV company discovered customers right side water heater on tandem set was leaking from base after company checked pressure on house which read out to 100 psi. Company determined pressure to be main issue for leaks. Company went over multiple options with customer and customer chose option 2 where company is going to return the following day to replace both water heaters and PRV with new 6 year manufacture warranty heaters and expansion tank. Since customer chose option two for replacement company honored to conduct complementary repair faucet and replace emergency stops for kitchen free of charge.
Thank you for allowing me to service your HVAC equipment today. Performed maintenance and safety inspection on the furnace. Inspected all electrical connections to ensure they are secure. Performed a combustion analysis on the furnace. Serviced humidifier and rebuilt the solenoid. Humidifier is operating and draining properly. Not sure how long solenoid will last. Will send quotes with invoice. Remember to change filter if a home project requires a lot of sanding. Customer renewed their P3 Maintenance Agrement.
At time of arrival, I showed customer the IWave-R air purifier. Customer just wanted a estimate at this time for he can discuss it over with his wife. I left the estimate for the customer and sent it to his email. The Iwave is maintenance free no additional charge for the upkeep of the unit, and comes with a 5 year part warranty and a 1 year labor warranty
Upon arrival I preformed a whole home plumbing inspection for the customer. The customer also had a list of this that they wanted to be addressed during the inspection. After looking at the issues in the house I presented pricing for each. First in the guest bathroom the toilet was leaking from the fill valve and supply line. I replaced the fill valve and supply line. In the master bathroom the first sink to the door the faucet had a slow drip. I replaced the seats and springs in that faucet only. In the kitchen there was a leaking connection on the cold side that went to the faucet and the osmosis system underneath the sink. Customer just want me to uninstall the osmosis system and add the faucet line straight to the cold side shut off. Last the basket strainer in the wet bar in the basement had a leak. I had to take out the old strainer and installed a new one in its place. I tested for leaks and everything tested.
Call back on me. Pulled everything apart when I replaced solenoid and didn’t get oriface back in feeder tube on humidifier. Place oriface in feeder tube and tested. Things are working as they should be now.
Performed heating tuneup on furnace. Inspected air filter, checked temperature rise. Inspected all electrical components and electrical wires. Inspected condition of the heat exchanger still in good shape. Performed combustion check on heat exchanger. Did not service humidifier at this time. System is running within manufacturers specs at this time. Customer signed up for p3 membership at this time
Humidifier solenoid had failed. Opened up shutoff and found scaling inside of shutoff as well as solenoid. Replaced solenoid and tested humidifier. Humidifier is now operating as it should. May want to have our water quality expert out to go over options for treating water to prevent future breakdowns.
Performed heating tuneup on furnace, inspected air filter. Checked temperature rise. Performed combustion check on heat exchanger. Inspected all electrical components and electrical wires. Inspected heat exchanger and is still in good condition. System is running within manufacturers specs at this time
Thank you for allowing me to service your HVAC equipment today. Performed maintenance and safety inspection on the furnace. I found the inside cabinet very rusted. Most of the safety devices have water damage on them which hinders their performance. I recommended having the combustion safety devices replaced to ensure furnace will be safe. Inspected all electrical connections to ensure they are secure and not rubbing. I found the blower bearings starting to fail and the voltage enhancement system is out of tolerance. I recommended replacing the blower motor and the enhancement system. Performed a combustion analysis on the heat exchanger. Found the temperature difference to be very close to the furnaces maximum output. Air filter is clean and the dampers on open. Replacing the air movement system will rectify this issue allowing air to move more efficiently. Humidifier is on and draining properly. Pad for the humidifier is (990-13). System is operating at this time. Cust
1-15-21 fri 2hrs Got a call early this morning from Hannah at exercise coach. We had made arrangements for her to call me when the heating system goes down to call me and not reset the thermostat. This happened this morning. Upon arrival checked the rooftop unit there is a call to the unit for heat. The inducer motor is running and I have power to the ignition module. I will pick up a new ignition module and rollout switch. Do the due to weather conditions they were OK with me doing this on Monday. 1-18-21 mon 2.5 hrs Return visited to install ignition module a new flame rollout switch. Installed new upgraded ignition module and flame rollout switch. Made sure all electrical connections and grounds are tight. Tested the pilot only circuit. Found out the pilot flame is weak and is not getting to the flame sensor. I removed the burner assembly found that the pilot orifice was about half clogged. Disassembled pilot tubing and orifice and cleaned, reinstall pilot burner assembly. Test
Arrive to customers home Sunday, January 17. Customers temperature and pressure relief valve on two year old water heater installed by LBA was constantly dripping. Found that thermal expansion tank on water heater had become waterlogged. Customer decided to replace both thermal expansion tank and T & P valve. Made trip to Home Depot and purchased T&P valve. Arrived back at home and shut off water to water heater and drained to be able to replace T& P valve and thermal expansion tank. Pressurized thermal expansion tank to match psi in home. Removed old T&P valve and old thermal expansion tank and replaced with new parts. Turn water back on to home and found pressure had dropped significantly on just hot water sign. Found that tempering valve on water heater had gotten debris stuck in screen. Removed debris and turned water back on. Pressure has returned to normal. no leaks remain on water heater. All work done today will have 30 day warranty through company itself. Thank you for choo
Arrive to customers home Saturday, January 16. Customer has leak coming from water heater flex connector. Customer chose to replace water heater flex connector. Made trip to Home Depot to purchase parts for repair. Return to home and removed old flex connector and replaced with new. Turned water heater back on and found that temperature and pressure relief valve was constantly dripping as well. Customer declined to have temperature and pressure relief valve replaced today because we will be out Monday to give estimate on new HVAC unit and water heater. Thank you for choosing Albee have a wonderful day
At time of arrival found orifice for the humidifier missing and caused water to shoot out and pool over the humidifier and caused return ductwork to get full of water. Customer would like us to return and install orifice on Monday. No charge
At time of arrival found furnace in the off position because the customer turned off the power to the system after he discovered it wasn’t warming up the home. After further investigation found the hot surface ignition system wasn’t not coming on, I went on to verify if it was receiving 120volts from the control board and it was. I went ahead and reconnected the hot surface ignition back together to see if it will continue to receive power and it did, furnace started to heat up the home, I went ahead and cycled the furnace multiple times and it continued to turn back on and heat up the home. Furnace is 23 years old and customer would like for us to schedule Scott to come out and give estimate to replace the furnace and possibly the air conditioner. Collected trip charge
