Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The tech from LBA (Izzy) was great. He was friendly, polite, and kept me informed while he worked on my issue. I sincerely appreciate the focus LBA puts on customer service, from my first phone call requesting help all the way to the time when Izzy left, everyone was friendly helpful and professional. I came away feeling like they understood that this issue was a big deal to my family (we are COLD!) and they did everything they could to help fix it as quickly as possible.
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Jerry has always been excellent and competent in his work. I am sorry that he will no longer be able to service our home.
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Eli did a great job. Very knowledgeable. He can come back any time
Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Overall Experience
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Nick was a nice professional young man. Performed the service in a timely manner.
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I had another company come out when my plumbing problem started and they wanted to rip out my floor and replace the pipe without truly diagnosing the problem. Nathaniel came by and cleared the pipe within 30 minutes! Very pleased.
Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
I performed the PMA. Replaced air filters, checked all electrical and mechanical components. We tested the heating functions of the units and found no issues at this time. For further information please see checkout sheets.
Draft induced motor not working , heater isn’t drafting properly up flue , I was able to light heater , but draft issue will need to be fixed by hvac tech .
Checked the air makeup for the pool deck for blower motor failure. Found the motor with the windings burnt up and the starter/overload with the starter contacts welded closed. Motor failed due to the starter single phasing the motor. Replaced the motor with a customer provided motor. Left the unit disabled till the motor starter/overload can be replaced. Quoted replacing the starter/overload per the customers request. Warranty as we replaced the motor at a earlier date.
Tested backflow on boiler , yielded passing results .
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
Shut off heater and sent estimate for new one
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
Customer didn’t want service she said price to high.
I replaced the old water heater with a new 40 gallon gas water heater in the back room in the closet. Everything tested good.
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
I came back to finish the RTU maintenance, changes all filters and checked all mechanical and electrical components. All systems are operating within factory specifications.
***SLP98 collector box seal has failed actively leaking combustion condensate*** Lennox part warranty credit $210.50 I performed a safety and maintenance inspection on both the furnace systems. The customer purchased a P3 humidifier tuneup as well as new MERV 16 filters for both systems. The 2nd level system I found to be operating within the manufacturers tolerances at this time. During my inspection of the main level system, I discovered a fault within the combustion exhaust system. The seal that separates the collector box from the heat exchanger assembly has failed and there is an active leak inside the furnace cabinet. I have included pictures as well. The necessary part is covered under the manufacturers limited parts warranty and has a part credit of $210.50 towards the appropriate repair. I spoke to the customer about my concerns and then presented repair options. The customer chose the silver level HM9C main combustion exhaust system renovation option. The repair will require
To clear up credit on account that we refunded
Today I completed your annual heating tune up, I checked all safety and electrical devices to ensure your system is running safely and efficiently, I cleaned system and performed combustion analysis, checked for proper heating transfer, everything tested as it should at this time, thanks for choosing Lba, Eli
