Chris Denmark was great today. Got our furnace and humidifier all set up for winter and got us set up on P3 service too! He also provided us with options for cleaner air to look at.
Was very pleased with the service She was very efficient Thank you for sending her
I would like to say it was a pleasure to have a young man who was very professional and knowledgeable about our furnace a air conditioner, he was very respectful and the company should be proud to have an awesome young man working for them
Andrew was very professional and knowledgeable, he answered our questions respectfully he is an asset to your company
Love love love Andrew! He answers all my questions he explains everything he is diligent he is polite he is such a joy to see when I open my door and it's Andrew! I can't say enough about Andrew! He gets 10 out of 10
He was polite, he was efficient, and he was overall a very nice gentleman to have come and work on my furnace. Thank you
Matthew was our technician. He called to let us know when he would be here and was on time. He was friendly and very knowledgeable and professional. We will request him again (if need be) and recommend him to anyone needing services.
Very professional and personable employees. We always use LBA because their techs are so knowledgeable and friendly. The office personnel is very efficient and professional as well. We have complete confidence in this company.
As always, the company is top notch, starting with the office staff and dealing with the service people. I had Nick yesterday, very helpful and professional. Today I had Drew to assist me - LBA is so very lucky to have him - professional, courteous and very caring.
On time , clean , polite
The tech did call me to get my approval for service on the humidifier. The tech was courteous and professional, as always.
Arrived to AC maintenance call. Upon arrival I set the thermostat to cool and began my indoor checks. I received a proper temp split over the evaporator coil, cleared the condensate drain, and replaced the air filter with one the customer had on hand. Upon doing my checks however I noticed that the water heater has developed a substantial leak within the tank itself. With this not being a reparable item and the water heater being 14 years old along with a failed expansion tank I am including an estimate for both. On the outdoor unit the compressor and fan were pulling correct amperage but the capacitor was performing below spec. I spoke to the customer about this and he will hold off on this repair. I then hooked my gauges up to the system and found it to be charged within spec. Next I cleaned the outdoor coil with water. The condenser unit however has become un level due to the landscape company hitting it with one of their mowers. I’m including an estimate to level this as well. The
Company arrived Tuesday, June 28 of 2022. Customer was having issues with the backed up floor drain. Company preformed the main drain clearing special. Company cabled out approximately 30’ before running water to check the blockage. No water fluctuation occurred so company inspected the floor drain. Upon inspection company discovered the floor drain to be clogged and removed the clean out cap. After removing the clean out cap the secondary line was still clogged. The customer preformed a hand held auguring dropping the blockage and allowing the drain to flow. Company had the customer run water for approximately 10 minutes and can conclude an open main drain. The company will reach out to set an appointment for a complementary camera inspection. Thank you for choosing LBA and have a great day.
Performed furnace diagnostic. Found failed capacitor. Replaced capacitor with customer approval. System is heating and operational at this time.
Checked all operations in heating mode. Completed combustion analysis and furnace efficiency testing. Cleaned off all sensors and furnace cabinet at this time. Furnace is operating properly at this time. Completed a humidifier tune up today as well, humidifier has a new panel and is operating properly. Thanks for having me out today it was great to meet you!
Customer is having trouble with boiler staying on line , boiler locks out on fault code 67, which could be an flow problem due to under size pipes , customer would like to know if we can upgrade the pipe size
Annual P3 furnace maintenance and inspection. 4 year old Daikin furnace. Today we, replaced the furnace filter and humidifier water panel with replacements Mike had, cleaned the flame sensor in furnace, tested all electronic components, inspected the blower assembly and burners, tested and inspected humidifier, cleaned condensate trap and blew out drain line for furnace, measured and adjusted gas pressures to burners to align with manufacturers specifications, measured temperature rise across furnace, performed combustion analysis and electronic gas leak check. No concerns at this time as all operations are within manufacturers specifications. Mike was concerned that I didnâ€™t remove and clean the furnace burners, I informed him there would be an extra charge for that, I got the sense he was upset by this.
Performed heating tune up. No gas leaks present. Temp rise and motor amps are normal. Humidifier is working normally.
Company arrived on October 11th 2021 for plumbing inspection. Upon inspection company found that water heater is 8 years old. Company informed customer of age and condition of water heater, but customer does not want anything done, and did not want estimate for new water heater. Main water shutoff is in poor condition. Company created estimate for customer to replace with new shutoff. Customer also wanted estimate to install 3 customer supplied faucets. Customer will contact office if she wishes to proceed with any quoted work. Thank you for choosing LBA and have a wonderful day.
Performed full heating preventative maintenance on 10 rooftop units. Checked all electrical and mechanical components, changed all filters. All but unit 10 are operational in heat a quote has been sent to the customer to repair unit 10.
Assisted Kaylob with full heating pm.
Performed full heating preventative maintenance on 6 furnaces changed all filters. Checked all electrical and mechanical components. All units are operational at this time no repairs necessary.
Assisted Kaylob with full heating PM
Customers concern was not enough air flow upstairs . The diagnostic for that concern was the system doesn't have a very good duct system which is causing the farthest run to not blow very well. Informed customers that there would be no way to fix this unless we were to add a Mini split system to allow the upstairs to be comfortable temperature's. Set up an appointment for Friday morning to go over options on ductless mini split system. I also re-leveled the outdoor unit and cleaned the outdoor unit extensively extensively. Customer was not interested in a maintenance agreement at this time.
Upon arrival customer informed me that the air conditioner was not cooling correctly and that they had had refrigerant and leak sealer added earlier this month. Upon inspection I found that the compressor has a locked rotor. Tried adding a kickstart to start the compressor but got the same result. The compressor is bad, having a comfort specialist out to give replacement options on the air conditioner.
Something happened with the programming I the thermostat. I reprogrammed the stat and set it to only have two set points. It comes on at 6AM and shuts off at 5pm. If the thermostat loses programming again I will need to replace it. Warranty call no price