Was very pleased with the service She was very efficient Thank you for sending her
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I would like to say it was a pleasure to have a young man who was very professional and knowledgeable about our furnace a air conditioner, he was very respectful and the company should be proud to have an awesome young man working for them
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Andrew was very professional and knowledgeable, he answered our questions respectfully he is an asset to your company
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Love love love Andrew! He answers all my questions he explains everything he is diligent he is polite he is such a joy to see when I open my door and it's Andrew! I can't say enough about Andrew! He gets 10 out of 10
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He was polite, he was efficient, and he was overall a very nice gentleman to have come and work on my furnace. Thank you
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Matthew was our technician. He called to let us know when he would be here and was on time. He was friendly and very knowledgeable and professional. We will request him again (if need be) and recommend him to anyone needing services.
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Very professional and personable employees. We always use LBA because their techs are so knowledgeable and friendly. The office personnel is very efficient and professional as well. We have complete confidence in this company.
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As always, the company is top notch, starting with the office staff and dealing with the service people. I had Nick yesterday, very helpful and professional. Today I had Drew to assist me - LBA is so very lucky to have him - professional, courteous and very caring.
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We performed a safety and maintenance inspection on 10 rooftop units. Nine out of the 10 units are operating properly at this time, however rooftop unit (model GCS16-048-120-6Y, Serial 5606B12781) needs to have the inducer motor replaced or it will not be able to operate in heating mode.
Performed planed maintenance as contract states. All systems are running at factory specifications at time of departure. Nothing further at this time.
Completed full heating maintenance on 6 split system furnaces. Checked electrical and mechanical components. Checked temperature rise, cleaned flame rods, changed filters. All units heating properly at this time.
We preformed a scheduled maintenance and safety inspection on six split system furnaces. All six of the units are operating properly and safely within factory specifications at this time. All filters have been changed and all flame safeties have been cleaned.
Performed maintenance inspection on furnace. Checked all the electrical components and safeties for proper operation. Replaced filter with customer provided filter. Replaced water panel with customer provided water panel. Checked combustion analysis on exhaust. Furnace is currently operating under manufacture specifications.
Upon arrival I performed a whole house plumbing inspection. I checked the natural gas system with a leak detector. No leaks detected. I checked water pressure it was 79 psi. Within range. I checked all plumbing fixtures and all in good working order except. The water heater is 12 years old and I recommend replacement due to age. The sump pump was clean and dry.
Performed heating tuneup on furnace. Serviced humidifier and replaced water panel. Performed combustion check on heat exchanger. Replaced air filter with customer supplied filter. Wiped down all electrical wires. During inspection found ignition system reading above recommended specs from the manufacturer, I did recommend replacement of part at this time. Did not replace at this time customer is aware furnace wont run if part fails. Other than that system is running within manufacturers specs at this time.
Upon arrival found air conditioner not running at this time. After further investigation found that exhaust removal system is slowly seizing up and causing interruption of service. System is from 1993 and due to the age of system customer decided to have design specialist to come out. Scott will be out here within the hour. Collected trip fee
Arrived on site to address water leaking through ceiling from A/C split system. Upon investigation of unit, condensate trap was plugged with algae-type debris. Excess water was vacuumed, condensate trap was blown clean with pressurized nitrogen, and condensate tablets were added to drain pan. Per request of property manager, condensate tablets were added to adjacent split system. Units are operating properly at this time.
Upon arrival the customer informed me that their AC system wasn’t working. They went on to tell me that they believe there was some electrical issue because there are lights and outlets not working within the residence. After completing further investigations, I discovered that the customer has lost a phase in the split phase electrical service panel. The main breaker meters 120V on each leg but every other breaker metered 5 volts. There was also some scorch marks around the main breaker which alerts me it is likely that the main breaker has failed and burnt open on one side. So the main breaker appears to be in the closed position but it is only supplying one wavelength of 120V causing every other breaker, or the breakers on the failed wavelength, to have no power supply. I recommended that the customer call a licensed and insured electrician to address the faults within the electrical service panel. Thank you
Performed maintenance inspection on a Daiken air conditioner. Checked all the electrical components and refrigerant for proper pressures and temperatures. Replaced filter with customer provided filter. Washed outdoor condenser coil. A/C is currently operating under manufacture specifications.
Replaced run capacitors for condenser fan motor on units 1,4, and 6. Also replaced contactor on unit 6 and confirmed cooling operation on all 3 three units.
RTU's 2,3, and 5 all had their condenser fan capacitors read below the factory recommended tolerance and needs to be replaced. Replaced run capacitors in RTUs 2,3,5 and confirmed cooling operation
Arrived to find a restriction in the air conditioner. Also the outdoor exhaust motor is starting to fail. Customer wants to look into replacement than fixing. Unit is not operating at this time.
I performed a safety and maintenance inspection on the AC system. Workout performed included, checking air filter, cleaning the condensate drain, checking temperature readings, checking amp readings, and cleaning the outdoor coil. After my inspection I found the system to be operating within factory specifications at this time. Thank you