Love love love Andrew! He answers all my questions he explains everything he is diligent he is polite he is such a joy to see when I open my door and it's Andrew! I can't say enough about Andrew! He gets 10 out of 10
He was polite, he was efficient, and he was overall a very nice gentleman to have come and work on my furnace. Thank you
Matthew was our technician. He called to let us know when he would be here and was on time. He was friendly and very knowledgeable and professional. We will request him again (if need be) and recommend him to anyone needing services.
Very professional and personable employees. We always use LBA because their techs are so knowledgeable and friendly. The office personnel is very efficient and professional as well. We have complete confidence in this company.
As always, the company is top notch, starting with the office staff and dealing with the service people. I had Nick yesterday, very helpful and professional. Today I had Drew to assist me - LBA is so very lucky to have him - professional, courteous and very caring.
On time , clean , polite
The tech did call me to get my approval for service on the humidifier. The tech was courteous and professional, as always.
Arrived at customers home to find wiring was incorrect. Re-wired outdoor unit and air handler. Upon departure the unit was functioning properly.
Adjusted thermostat to kick heat on if it does not reach desired temp within 3 degrees.
Arrived to find heat pump not operating properly. Found that the thermostat wasnâ€™t working properly. Replaced and installed thermostat. Performed safety testing to ensure system is operating properly at this time. Both the heat pump and heat strips are operating properly at this time.
Completed water shut off replacement for humidifier. Inspected lawns for water leaks , no leaks replacement went great.
Performed furnace tune up, customer declined humidifier tune up. Customer ordered filters from amazon filter should be good after swap out. Performed a safety inspection, all safety switches are corresponding to their specification. Performed a combustion analysis, Combustion motor is working within specifications And properly pushing carbon monoxide out of the house. Performed an electrical test, 120 V going to furnace secure stable at furnace. Low-voltage wiring firm and stable at thermostat to board, low voltage wiring is communicating properly. Furnace is working to specification. Recommend a deep clean on blower motor. Scheduled to come back out here Thursday to change out humidifier shut off.
I replaced the blower motor under warranty from a platinum repair that was completed on 11-18-19 job#34555481. After completing the repair, the FA4CNF024 Carrier electric heat air handler and heat pump were operating within the manufacturers tolerances. The customer is meeting with Scott on 1-18-20 to go over new equipment options and LBA has issued a partial credit of the original repair completed on 11-18-19 to go towards new equipment if the customer chooses to do so. The credit issued is only good for 30 days in the amount of $1,509.00. Thank you
Blower motor is rated for 7.5 Amps and is running at 14.9 amps And motor also fails to angage. Customer wants to also get a blower wheel to replace the rusted out one. Under warranty.
Checked all operations in the heating mode. Cleaned out housing of furnace and housing of humidifier. Recommended using the proper size filter to customer customer wanted to use standard 1 inch filter still this allows air to by Pass around 1 inch filter causing system to get dirtier faster and causing her problems upon cleanliness of the air movement system. Cleaned And checked all safety switches at this time. Performed combustion analysis on furnace. Equipment is now operating within factory specifications.
Programming is making A/c come on, causing it to turn on and going into a fault because itâ€™s to cold for system to come on. Set thermostat to heating only.
I conducted a performance and safety inspection for the furnace. I found the furnace to be operating within factory specifications. I also replaced the water panel for the customers humidifier that was provided by the customer. The humidifier is operating properly as well.
***VEC fault 7.5 tested 5.28***repaired ***air movement fault motor bearings worn allowing side to side shaft movement***repaired I performed a safety and maintenance inspection on the furnace system. During my inspection I discovered two faults within the air movement system. First fault was the voltage enhancement component tested outside of the manufacturers tolerances. Second fault was the air movement motor bearings were worn to the point they allowed side to side shaft movement. I explained my concerns to the customer and we reviewed the repair options. The customer chose the platinum level HC5E complete air movement system renovation option. Work included was replacement of the air movement motor and voltage enhancement component, power washed the blower housing and fan, thorough cleaning of the air handler including the evaporator coil, electrical termination service and safety/performance checks. After completing the repair, I found the furnace system to be operating within t
Found unit 10 needs exhaust distribution replaced along with unit 1. Customer is only paying for labor on diagnosis.
Performed heating maintenance on systems. Checked system operations. Changed filters. Checked indoor comfort level. Checked system controls. Systems are operating within factory specifications at this time.
Preformed PMA on units 1-5 created estimates from repairs. For further information please see checkout sheets or estimates.
I conducted a performance and safety inspection for the furnace and humidifier. I found the system to be operating properly and safely within factory specifications.