John was earlier than the appt time! He was very friendly and very knowledgeable.
Chris Denmark was great today. Got our furnace and humidifier all set up for winter and got us set up on P3 service too! He also provided us with options for cleaner air to look at.
Was very pleased with the service She was very efficient Thank you for sending her
I would like to say it was a pleasure to have a young man who was very professional and knowledgeable about our furnace a air conditioner, he was very respectful and the company should be proud to have an awesome young man working for them
Andrew was very professional and knowledgeable, he answered our questions respectfully he is an asset to your company
Love love love Andrew! He answers all my questions he explains everything he is diligent he is polite he is such a joy to see when I open my door and it's Andrew! I can't say enough about Andrew! He gets 10 out of 10
He was polite, he was efficient, and he was overall a very nice gentleman to have come and work on my furnace. Thank you
Matthew was our technician. He called to let us know when he would be here and was on time. He was friendly and very knowledgeable and professional. We will request him again (if need be) and recommend him to anyone needing services.
Very professional and personable employees. We always use LBA because their techs are so knowledgeable and friendly. The office personnel is very efficient and professional as well. We have complete confidence in this company.
As always, the company is top notch, starting with the office staff and dealing with the service people. I had Nick yesterday, very helpful and professional. Today I had Drew to assist me - LBA is so very lucky to have him - professional, courteous and very caring.
Arrived for a furnace maintenance. Static was passing. Cfm failed on return side. Inducer amping correctly. Salle valve leaking for about a month. Cleaned flame sensor. Heat exchanger showed heat stress and microbial growth. Blow wheel extremely dirty.
Customer would like for me to come back in October to go over pricing for a full 2 stage system with airflow so we can correct static pressure and have a reliable system under full warranty.
Arrived for a furnace maintenance. Static failed. Checked vents and dampers, and changed filter. Still failed so scheduled a supervisor. Inducer within range. Cleaned flame sensor. Hot surface igniter within range. Blower wheel getting dirty. Heat exchanger showed heat stress and rust.
Upon arrival I confirmed with customer I was here for AC Maintenance. First, I plugged in my refrigerant gauges and found the system was empty on refrigerant. I went inside to check the Delta T level to see if it was cooling at all but it was not. The Delta T was at Zero degrees. 74 degree in home and 74 degree above the coil. I also tested the static pressure on the system and it was rated for a maximum of .5 but was testing at a little over .9. Explained there wasn’t enough airflow getting into the system for it to operate properly. A supervisor has been dispatched to give them an estimate on the AC and to talk about the static pressure.
Upon arrival Checked all components in the heating mode. Checked static static was high. Checked all other electrical components everything was good it was a fairly new system. Blower wheel was a bit dirty. Let customer know we were going to have a supervisor out to take a look at static she asked if we could schedule her for a later time she was busy today.
Checked all operations in heating mode and inspected the furnace filter. Checked static pressure and found that it was passing so I took a cfm count. Checked all electrical components and preformed an combustion analysis. I checked the heat exchanger it had no rust spots and no cracks in it. The blower wheel was a little bit dirty but the customer wanted to hold off on getting that cleaned at this time. All electrical components were operating properly and the furnace fuel was burning properly as well.
Arrived to find furnace was not firing up immediately noticed when it did try to flat fire up. The flames weren’t burning properly like it wasn’t getting any flow went out back found that the exhaust had icicles froze into it. Cleared the ice off of the exhaust Tested to find furnace is functioning properly after clearing the ice off the exhaust
Removed blower housing from furnace completely pulled blower motor from housing scrubbed hamster wheel fan blades and scrubbed blower housing inside and out it was very dirty rinsed it out with water after scrubbing it also blew out blower motor with nitrogen air to clean out dust wiped motor down reassembled clean blower assembly and reinstalled in furnace after installing blower found some wires that had come loose out of the connectors and a couple t stat wires broke repaired wires and plugged the, back in to board tested furnace and found it functioning properly also installed new 7.5 uf capacitor on inducer motor due to it leaking battery acid furnace is operating properly at time of departure there are signs of age on this furnace and it would be beneficial to make sure and keep filters changed and furnace checked on regularly by technician thank you for using LBA we appreciate your business have a happy new year
Upon arrival checked all components in the heating mode. Ran static and cfm test both were good. Checked all electrical components everything was good besides the inducer capacitor it was leaking. Checked blower wheel it was dirty and the heat exchanger showed heat stress. I let the customer know these concerns we found. I tried financing the blower clean and capacitor was denied customer said she would try to get money and call us back.
Provide a couple estimates for the customer, one to replace a tank to bowl ceiling the others replace the toilet. Customer decided they’re going to attempt to repair the toilet themselves.