Matthew was our technician. He called to let us know when he would be here and was on time. He was friendly and very knowledgeable and professional. We will request him again (if need be) and recommend him to anyone needing services.
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Overall Experience
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Very professional and personable employees. We always use LBA because their techs are so knowledgeable and friendly. The office personnel is very efficient and professional as well. We have complete confidence in this company.
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As always, the company is top notch, starting with the office staff and dealing with the service people. I had Nick yesterday, very helpful and professional. Today I had Drew to assist me - LBA is so very lucky to have him - professional, courteous and very caring.
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Overall Experience
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Overall Experience
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The tech did call me to get my approval for service on the humidifier. The tech was courteous and professional, as always.
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Overall Experience
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Convenience
I conducted a performance and safety inspection for the furnace. I found the furnace to be operating within factory specifications. I also replaced the water panel for the customers humidifier that was provided by the customer. The humidifier is operating properly as well.
***VEC fault 7.5 tested 5.28***repaired ***air movement fault motor bearings worn allowing side to side shaft movement***repaired I performed a safety and maintenance inspection on the furnace system. During my inspection I discovered two faults within the air movement system. First fault was the voltage enhancement component tested outside of the manufacturers tolerances. Second fault was the air movement motor bearings were worn to the point they allowed side to side shaft movement. I explained my concerns to the customer and we reviewed the repair options. The customer chose the platinum level HC5E complete air movement system renovation option. Work included was replacement of the air movement motor and voltage enhancement component, power washed the blower housing and fan, thorough cleaning of the air handler including the evaporator coil, electrical termination service and safety/performance checks. After completing the repair, I found the furnace system to be operating within t
Found unit 10 needs exhaust distribution replaced along with unit 1. Customer is only paying for labor on diagnosis.
Performed heating maintenance on systems. Checked system operations. Changed filters. Checked indoor comfort level. Checked system controls. Systems are operating within factory specifications at this time.
Preformed PMA on units 1-5 created estimates from repairs. For further information please see checkout sheets or estimates.
I conducted a performance and safety inspection for the furnace and humidifier. I found the system to be operating properly and safely within factory specifications.
Preforming a p3 safety and maintenance inspection I found the system low on R22 refrigerant. I was unable to find the leak outside, leading me to believe there is a leak inside. I also noticed the contactor is starting to pit and has burn marks. I left a quote for a refrigerant repair that comes with a leak sealer and new contactor, but would like to look for the leak when I come back.
Customer kitchen drain was backing up. I cabled the line and ran gallons of water down. Everything tested good. Customer also wanted to renewal there p3
Apon arrival I found that the voltage enhancement system had failed, called customer and he decided to go with bandaid option, I completed a cooling tune up and unit tested as should at this time, thanks for having me out today, Eli
I found the system low n refrigerant and preformed a bronze level repair. Ambient temperature 85 Inside dry bulb 79 Inside wet bulb temperature 68 Suction gauge temp 51 Suction line temp 67 Super heat 16 Discharge gauge 99 Discharge line temp 96 Sub cool 3. We discussed replacing the coil if the leak sealer doesn’t work.
Arrived onsite to inspect 20 split systems that provide for a wing that is getting remodeled. I found that all the furnaces were from 1990 and are 29 years old there were many furnaces that were found with a failed heat exchanger. With the heat exchanger failed it runs the potential to let carbon monoxide into the air stream which is an extreme safety risk due to this safety risk all the furnace that were found like this were red tagged and disabled on heating. The heat exchanger is a major component of the furnace and is not replace able and will require the unit to be changed out to gain proper heating back to these rooms. I will notate the issues found below bye room number. #507 This unit was found with a low temperature split on cooling reading a 12° split out of the recommended 18-20°. It appears that this unit is low on charge but we will need to attach our guages to the unit and check the pressures to determine this is the issues and then we can determine if we will need to
Perfromed full cooling inspectuon. Replace air filters, wash condenser coils, test electrical compontes, inspect wiring, and cooling operation.
We performed the full cooling pma. We washed all the condensors and changed all the filters checked blowers, contactors, capacitors, amp draws, and temp splits. All the units are operating properly at this time.
