Professional and friendly. Got to work right away. 30min later had the answer. Rainer also followed up with a text after they left.
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Our unit quit working. Called Friday evening and they had someone out before 8am the next morning. Within 30min he figured out it was the capacitor on the exterior of the unit. There was a stiff emergency fee plus the part. But wasn't near as bad as we thought it would be. Rainer is really good at customer service. Professional and friendly. Understands what is needed and the process. We've recieved him twice at our home. He did forget his shoe booties this time but I didn't care because house needed its weekly clean anyway. However he did wear them the first time.
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Ryan called 40 min before arrival. Greeted us professionally when he did arrive. Friendly. Explained everything he needed to do to write up the estimate. He covered his shoes as he had to move about the house. 15 to 30 min. The last 10 to 15 was out in the garage in the HVAC closet. We were sent pretty quickly via email and text that our estimate was sent.
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On time. Work done effectively and efficiently. Explained everything well.
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He took the time to understand the problems that needed to be addressed and worked to get a great deal for me.
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Excellent service and explanations of required maintenance. Willing to work with you. I got a great deal.
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Spent lots of time diagnosing the issue and explaining to homeowner.
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Cornelius was great! Knowledgeable, professional, and very transparent. Great customer service. LBA is lucky to have him!
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Very strong worker, knowledgeable in his field
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John was earlier than the appt time! He was very friendly and very knowledgeable.
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Chris Denmark was great today. Got our furnace and humidifier all set up for winter and got us set up on P3 service too! He also provided us with options for cleaner air to look at.
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Was very pleased with the service She was very efficient Thank you for sending her
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Went for an out system was off on condenser unit. Checked capacitor and was failing, did replace cap. System is up and running compressor amps are passing. Fan amperage is high but within range still. System is up and running before leaving. Thank you for choosing LBA services-Johann
Looking to do the work at the end September once the remodel gets done
Site survey this site for two different location to install two mini splits in each location. Sent photos and info to rick for estimate
Tightened shower valve cover plate and replaced tub spout that would not seal
Installed new a/c and coil with ecobee stat.
Arrived to do a performance maintenance. Set system for cooling. Measured the systems static pressure measured a temperature split between return and supply air. Checked interior of the furnace for cleanliness. Found that the evaporator pan has been dripping into the furnace. Reached out to a field supervisor to get a second set of eyes on the condensation pan to help determine where this condensation is coming from. Went outside and verified refrigerant levels. Verified operation of all electronic and mechanical components. Rinsed coil free of debris. Spoke with homeowner about the system. Air conditioning system is operational at this time.
Went for a repair on system. Cleared alarms on thermostat. Did rest rollout on furnace, system does heat and cool. Have setting set for cool only. No further issues on system. Is up and running before leaving. Thank you for choosing LBA services-Johann
For this job, I was performing routine maintenance on an AC and furnace. Air conditioner looks good at this time. Pressure levels are all good and electrical components are operating well within manufactured specifications. We do have high static pressure and this is due to the ductwork that is in the attic and around the system. Customer has been made aware, but is choosing to do nothing at this time.
