Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This is the second time I've requested you remove my first wife name (Cheryl) from all of your paperwork with no sucess. Cheryl died in 2014 and I married Susie in 2015. I've been a loyal LBA customer for a long time. No com plaints on service quality.
Overall Experience
Quality
Price
Convenience
Panic! 2 inchs water in part of basement found after returning home from work! Called LBA (even though is was after hours) and they had a technician out within about 30 min. He was able to fix the problems I had and I really appreciated his friendly, competent attitude. While plumbing repairs are NEVER what I would call PLEASANT, working with a company you have been able to trust for over 30 years helps a lot! While I would say LBA's prices are a little on the high side of average, they absolutely stand by their work and if you DO have a problem they are back immediately to make it right! Dependability is worth a little extra!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
$120 To hang a thermostat with two screws and hook up for wires. Really ! I did it myself it took two minutes.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I conducted a performance and safety inspection for the air-conditioner. I found that the system is operating within factory specifications. I chemical wash the outdoor coil to maintain the systems performance and efficiency during the summer months.
Checked all operations in the cooling mode. Replaced furnace filter at this time. Washed out the outdoor unit with an extensive coil cleaner. Checked all electrical and refrigeration components. Equipment is operating within factory specifications at this time.
Apon arrival I found that the system was leaking refrigerant, I found that the leak was in the evaporator coil. Customer decided to go with gold coil
Installed a new Ruud 50 gallon natural gas water heater
Customer sump pump failed and the pit was almost full. I had to replace the pump and the customer also chose option for the secondary float alarm and water alarm alarm. After installation I tested for leaks and proper function of the pump. Currently the pump is trying to catch up and remove the water from the pit. I neatly zip tied all of the electrical. The sump pump alarm takes a 9 V battery and the water alarm takes double A’s that the customer is responsible for replacing in the future.
Collecting trip charge today. Customer wants to take a day to decide if they want to do work with us I left a quote.
I conducted a performance and safety inspection for the air-conditioner. I found that the system is operating within factory specifications. I brought to the customers attention that the sump pump looks very old and given the amount of rain we’ve had this season, I recommended that the sump pump be replaced. I emailed five different levels of sump pump replacements to the customer.
Installed RUUD Furnace RUUD outdoor condensing unit with matching cased coil and a econet thermostat.
Installed Ruud AC and coil. CHARGED SYSTEM TO PROPER LEVEL.
I arrived to find that the control fuse at the furnace control board was blown. After further diagnostics, I found a low-voltage short at the air-conditioner. I repaired the wiring and the system is now operating properly at this time. Since the air-conditioner is 18 years old, the customer would like a design specialist to come out and quote to replace the air conditioner and coil. The customer is going out of town for the weekend and will call into the office next week to schedule a design specialist to come out and give a free quote on replacing the air-conditioner.
Arrived on site for no cooling for Mercedes Benz conference room. Checked with Wille. Accessed roof and located unit serving conferences room. Found the unit not cooling due to a broken blower belt. Located belt at local supplier and pick it up today. Returned and install blower belt and verify cooling operation. The unit is cooling properly now with a 21° split.
I arrived to find that the system is not performing efficiently and only had a 13 degree temperature drop across the indoor coil. I performed a leak search and found a non-repairable leak at the indoor coil. I presented options to replace the coil since there was a refrigerant repair made last year that did not hold. The customer would like a design specialist to come out and quote new equipment pricing. I added refrigerant to get the customer cooling in the meantime.
I performed a p3 maintenance and safety inspection and found the air conditioner to be operating within factory specifications.