Your service team appear to be highly trained and knowledgeable.
Jason did an excellent job and came out in terrible weather to help us. Not under Jason's control however is the pricing. A Temp and Pressure valve ($15) shouldn't cost $282 to install in my opinion and that's with a service contract discount.
Working with Michael was great and very easy. Answered my questions and informed me of what was going on with the service.
Very professional in all respects.
He corrected the problem quickly, and offered positive suggestions. LBA responded promptly to our request.
Nick answered all our questions. He didn’t pressure us into anything and was very efficient.
Imagine opening your email and seeing your name and address in caps at the top of the page with a message stating that you had called LBA and a specific service rep because of their level of service. And you know you never made that statement. So you call in to complain about the unauthorized use of your name and address and the only answer you get is "We'll remove your name from the list".
Did a great job. Tech was efficient and on time. Found a problem that will be repaired at a later date because it was not a critical issue.
Installed new flange and wax ring for toilet due to leaking
Customer had water in garage coming from ceiling
Ao vortex water heater heat pump failed