Overall Experience
Quality
Price
Convenience
Ramon is courteous & found a problem in my AC system. Will be taking care of it going forward.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
My service tech today was Ren Wallace. She was friendly and knowledgeable. She helped deal with a prior issue to my satisfaction. She earned a 5 * rating today.
Overall Experience
Quality
Price
Convenience
Robert was very good to work with and represented LBA well.
Overall Experience
Quality
Price
Convenience
Jason was very professional. The job got delayed because of parts search a couple of times…. A little frustrating! Overall Jason is a good man and makes sure everything is right before he leaves and cleans up his working area.
Overall Experience
Quality
Price
Convenience
Way too expensive for a simple job. I felt bad for the guy to tell me it was almost $400 to replace a p trap
Overall Experience
Quality
Price
Convenience
TJ provided excellent service. He was detailed and thorough while also working quickly and with good communication.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
TJ is awesome. Very personable and professional and he really knows what he’s doing.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jason, was great!!! He stayed till the job was complete and was professional. I recommend Jason for all the plumbing needs. Thanks Jason
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
For this job, I was performing routine maintenance on an AC. Upon checking the system. I came across high static pressure. called the supervisor to come diagnosis issue further. However, soon after checking the outdoor unit, I could see that the refrigerant levels were way too low. The system is operating as if it was 100° day. After checking inside it was clear that the TXV was not functional and the coil itself has a leak in the lower right part of the A-frame. Because of this replacement of the AC coil is necessary. I think full system replacement would be a better option, because system is 12 years old and both the furnace and AC are showing other signs of failure in regards to the motor and the heat exchanger. Before AC replacement is recommended. Full system replacement would be even better.
Technician found failed static pressure. He also found that the blower was being noisy, refrigerant is leaking and heat exchanger is showing heat strain. We replaced inducer motor last winter and so with current concerns customer would like to see all options. Customers had to leave due to kids sports activities. I called customer and we scheduled a time for me to return Tuesday Morning at 9.
Upon arrival I began the AC tune up. I started inside with the blower motor and checking the static pressure. The static pressure max was listed at .8 and my reading show it is currently at .6 which is within the manufacturer specifications. I checked the running amps on the blower motor and it was within specs as well. The blower wheel is getting dust/dirt starting to cake up on it and I recommend having it cleaned asap. I went to the outdoor unit and tested the refrigerant levels and the temperature split in the house. The refrigerant pressures were good and the temperature split was at a perfect 18 degrees. I checked the running amps on the fan and compressor outside and they were both within limits. The capacitor was reading within limit also. While here the homeowner asked me to look at the humidifier because he didn’t think it was working this past winter. I found the solenoid valve has gone bad. It has a ball valve for the water to access to the humidifier which is great but the
Upon arrival I began the tune up for the main floor unit. I found the static pressure was failing at double the manufacturers requested limits of .5. I checked the running amps on the blower motor and it was amping very high. The blower wheel has dust/dirt caked up on it which is making the wheel unbalanced and making the motor work harder. I don’t think it will make it through the summer. The delta t or temperature split was good at 21 degrees. I checked the running amps on the fan motor and the compressor and they both looked ok. I tested the dual run capacitor which is a 45/5mfd capacitor. It is still within its limits. The contactor is black and pitted so it really needs to be changed out but since the customers have a home warranty company they want to contact them and see what all they are going to cover. The refrigerant levels looks ok as well. System is just older and on its last leg. Field supervisor Lindsey came out to re-check my static numbers and take CFM counts on the duc
Returned to preform a Uv refrigerant leak search. A/C unit outside did not have signs of leaking, opened up the evaporator coil and found signs of the leak. Supervisor will be out to evaluate and find price to replace evaporator.
Call customer for a follow up. Customer wants PRV install today
*(*((**()(*()********(*((*(((*()( Rick, please add the cost of the scissor lift to this invoice. I would have but did not want to assign the wrong price to this ticket. I did take notes on the lift info you gave me today and will keep them handy. THANK YOU !!!!! **(***))*(***(()’khggghjj****(((*((****!,,,l During this visit I accessed the fresh air fan via a scissor lift and restrapped the equipment to the metal rafters. The old straps were removed and the unit was checked for proper function. While up there I discovered that the motor bearings were starting to seize due to worn bearings. On-site management also directed me to another vent fan that was tripping a breaker. I called Kyle Bunderson and left a voice message. I was able to get through to Ricky Wilson and he directed me to move forward with replacing the fan motor and checking the other exhaust vent. The originally approved work for this ticket was started at 7:30a.m. and completed at 10:30. The remaining work
Arrived for an AC tune up today. Checked all working operations and electrical. At this time I found that the static pressure was failing and the blower wheel was dirty. I adjusted the blower speed and got it below the max. Checked out the ac and everything was operating properly. Blower wheel clean was declined at this time.
Found failed static pressure. Customer approved us returning Thursday afternoon to relieve static pressure.
We arrived at customer house started doing testing on static found static was high and did a retest got a field supervisor out. We also did temperature slip and check blower wheel was clean. Went outside to check AC the capacitor was good the contactor was good and also refrigerant was good.
