Noah was great answered all my questions and excellent customer service!
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Although he was unable to fix the problem, he was on time and tried his best.
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Doug and his crew were great! He really explained things and gave us all options possible to meet our needs!!
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Thank you for your thorough assessment of our plumbing problem as well as a complete picture of the situation and all our options. I am always happy when there is a range of solutions based on urgency, cost, etc. Austin was personable, thorough, and left us satisfied our issue was resolved.
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Nick was quick and did a great job. Super satisfied with the job.
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Very professional and friendly. Very satisfied with the response time.
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Would recommend LBA and Phil to anybody that asks. Great service!!!
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Estimates for sump pumps and water conditioners
There were gas repairs done at this home and after the gas repairs furnace was shut off due to it throwing an error. When I turned the power on the furnace fired right up. I cycled power to the furnace 3 times to make sure it was going through it’s sequence of operations. I checked the blower cabinet to make sure nothing was leaking. I did notice the exhaust motor assembly is leaking. Today we replaced and tested the exhaust motor assembly. Furnace is operating within manufacturers specifications at this time.
customer called company because mainline was backed up and customer was inquiring about $88 mainline special. Company found brass floor clean out with square Opening. Company conducted special and hit blockages from 5 feet all the way out to 35 feet and then company ran line to 50 foot mark before bringing cable back. While retrieving cable company got stuck at 25 foot mark and also brought back large ball of roots on 10 foot mark of cable and head of cable itself. Due to the fact company got stuck and found multiple root packs in line company cannot warranty line itself. Customer also wishes to proceed with complementary camera inspection done by sewer specialist Pat. Thank you for choosing LBA and have a wonderful day.
Upon arrival washer drain would back up when ran. Ran auger twice through washer drain and consistently hit obstruction at about 55’ out. Could not get through blockage and pulled back mud on cable. Mud indicates that the line is broken and in need of repair. Line did start flowing and took two loads of laundry. With a break in the line the line there’s no way of knowing how long it will stay open.
Upon inspection of the system found major water damage inside the furnace cabinet, also major dust build up in the cabinet and blower wheel. Found that the inducer trap assembly has failed and causing the water leak into the cabinet. Purposed options to customer for inducer repairs, furnace and blower wheel cleaning. Recommended that due to the age and current condition of the system that now would be a good time to look into replacing the equipment. Customer decided to get a quote for replacement. Sent info over to Scott.
Upon arrival found that the zone system was operating within factory specifications at this time. No further issues were found at this time.
Completed light maintenance checks and changed filter.
Checked all operations in the heating mode for both systems. Replaced furnace filter with customer supplied filter. Cleaned out housing of furnaces and performed a combustion analysys. Found both Humidifiers not operational at this time spoke with customer about repairs in customer was not able to make a decision at this time. Also found 2nd floor water shut off valve to be slightly dripping at this time. Re taped small filter spot where customer was having air leak issues.
Upon arrival customer’s laundry box would not shut off the valve. I quoted customer price to replace washer box. I cut out washer box and installed new and access panel. Checked operation for leaks
Arrived at customers home Thursday, February 25. Customers washer machine hook up dripping. Recently re-piped entire home with pex. Washer machine lines did not get replaced with pecks during previous visit. Went into crawlspace and coupling on to pex and stubbed out into wash room and installed new shut offs for washer machine line. Turned water back onto home and tested washer machine line. No leaks remain.
On previous visit the old check valve in discharge line was failed and made no noise when used. When unit was brought up to code with a new check valve; the noise it made was noticed. Adjusted strapping to limit noise. Not a go back.
Upon arrival customer toilet would not drain I tried to auger toilet. I was unsuccessful in clearing P-trap on toilet. I asked customer if you’d like a taller toilet and low consumption he said yes. After pulling toilet toilet flange was disintegrated put in a toilet flange riser and replaced shut off stop With new supply. I installed a comfort height toilet with soft close lid 30 day warranty.
Checked all operations in the heating mode and performed a combustion analysis. Furnace filter was ok at this time. Cleaned out housing of furnace and wiped down all appliances in mechanical room. Performed an inspection on the outdoor unit and found a bad fan motor capacitor as well as the pipe insulation was falling apart. Customer expressed concerns about dirty sock syndrome bacteria smell informed customer the only way to prevent this from happening is to add an indoor air purification system. Made capacitor and pipe insulation repairs on outdoor unit and set customer up for an appointment for our design specialists to go over options on replacement of the air conditioning system and talking about improvements of indoor air quality and wifi capable thermostats.
Customer shut off valves would not work to washer box. I capped washer box valves.And turned water back onto home.Will return tomorrow with access panel and washer box and perform work.
2-24-21 wed Performed winter lite visual and filter change on 2 rooftop units, 3 walk-in cooler condensers and 6 evaporator units See attached check out sheets for the 2 rooftop units Walk-in Beer cooler All 3 condenser units- Checked contactor, condenser fan and motor, checked service cap, Checked visually for any signs of refrigerant leaks. With unit running check for clear sight glass, no bubbles. South condenser unit- Did find and remove some plastic wrapping material Did not cause any physical damage to the motor shaft or fan blades, that I could see. All 6 evaporator units- visually checked the backside of the evaporator coil‘s for any dirt or debris all the clean Checked all evaporator fan motors are running Check the evaporator pans for any standing water found none Checked all 3 defrost timers, have the correct time and are working,