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I would have to say that of all the companies I have dealt with in the plumbing industry, LBA was by far the most impressive! From scheduling to the actual appointment and beyond they were exceptionally professional and impressive. I would recommend them to anyone!
Overall Experience
Quality
Price
Convenience
We called at 6:30 am and someone was here at 8:00 am!! The servicemen were great, explained everything and got it fixed fast!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We were faced with a situation the technician had never encountered. The fan quit running, the thermostat showed “ the system is waiting” and eventually the thermostat kept going black and restarting. This system was bought through LBA about 6years ago and was under warranty for parts. It still cost over $1500 in labor to replace for a total of about 5 hours work. (3 visits). That seems high. To their credit, they responded quickly and were very courteous.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He was as nice of person as you could find. Very courtious and friendly. I had put new batteries in thermostat and kept moving them all around trying to get it to register numbers and could never get it too and he moved the batteries around one more time and it worked. Not his fault but hated that I had to pay $59 for a battery change and 2 minutes of his time.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Finished the pma on the jag/rover service building. I will need to return and wash out the coils for the storage building.
Upon arrival found low-voltage fuse tripped reset system and replaced fuse tested all operations was unable to find a low-voltage short at this time which means there is an intermittent short in the system. Customer is going to wash the unit out themselves did not want maintenance at this time.
I found the system low on refrigerant due to a leaking coil. We decided to go with a silver replacement. At this time I have removed and cleaned the blower wheel, charged the system with 5 lbs of 410A refrigerant and installed a leak sealer to help them get by until we can replace the coil.
Checked all operations in the cooling mode. Customer takes care of furnace filter. Washed out the outdoor unit which was extremely dirty at this time. Keeping the maintenance will help keep the system running within factory specifications and help prevent future failures. Equipment is operating within factory specs at this time.
Conducted preventative maintenance on (2) Trane RTU systems. Inspected all electrical and mechanical cooling functions. Tested all capacitors and motors for correct electrical tolerances. Checked the blower wheels, belts and pulleys. Cleaned outdoor coils and flushed condensate drains. All filters have been changed. A quote has been submitted for all deficiencies needing repairs.
I conducted a performance and safety inspection for the air-conditioner. During my inspection, I found that the voltage enhancement component for the compressor tested weak. The customer was not home so I emailed the proposal to replace the component. Also found that the Icomfort Wi-Fi thermostat screen was blank and could not control the system through the thermostat. The customer has been controlling equipment through there tablet. The thermostat had a five year warranty from the install date and the warranty has expired. My concern is that eventually the thermostat will stop working completely, leaving the customer without heating or cooling. I recommend that the voltage enhancement component and thermostat be replaced before there are further issues.
Completed cooling tune up, everything tested as it should
Cut out section of 2†abs piping for kitchen sink drain in lower level of basement, installing approximately 5’ of schedule 40 piping. Also bowl testing several times to check for operations. Line is open and flowing at this time.
Micheal stated everything Thursday unit would not cool. I reset all the programs. I did notice that the day was off so I set it to friday. If this problem continues the thermostat will need to be replaced
Completed cooling tune up, everything tested as it should
Completed cooling tune up, recommended replacement of voltage enhancement system but customer declined at this time
Cleared stoppage from area drain in front of basement, also recommended to customer that this drain ties in footer tile with sanitary sewer and needs terminated, with sump pit and pump for storm water per local codes. Set up for Pat to estimate on following Tuesday of next week.
I preformed a p3 maintenance inspection on the air conditioner, everything is operating how it is supposed to according to factory specifications.
