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Calvin Willette made a semi-annual inspection of our heat pump's AC function. He was knowledgeable and polite, plus tolerant of our dogs, who were being rather obnoxious.
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Patrick Krisman made a completely professional inspection of our system: cordial, focussed, and thorough. He presented an understandable report, and gave clear answers to our questions.
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My wife and I have done business with LBA for several years now. Everything from unclogging a drain to replacing the Air Conditioner, the entire furnace, a water heater, and installing a whole home water filtration system. LBA has always provided excellent service for a reasonable price. Kudos to all of their technicians; the last one was Cameron Wescoat, he repaired 2 leaking toilets, replacing the seals. Cameron is very pleasant and professional.
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I called to get an estimate on air duct cleaning. I love the way that the company is very responsive to requests. When they sent the technician out to estimate the cost of the air duct cleaning, there was an accident that broke the coil to our air conditioning. The coil was too old to replace so the company did the right thing and replaced the entire air conditioning unit and compressor for free. On top of that, because of all of the hassle, they cleaned our ducts for free. This is a top-notch company and I highly recommend them! Every Service person that was sent to our house was very polite, professional, and courteous.
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Cameron was quick and thorough. He listened to my concerns and treated me with courtesy and respect. He also gave me all the options and information I needed to move forward with my water leak resolution.
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I can’t say enough good about LBA. Our AC went out Saturday night and Calvin came out. He diagnosed the problem, which couldn’t be fixed that night but showed up bright and early Monday morning with the needed part. He fixed the outside unit in the rain and got our AC running again. Hats off, we have used LBA for over 35 years.
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He was very professional, Friendly, and had open communication to make us feel comfortable with the process.
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Johann was very professional and addressed the problem and answered all my questions.
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When I arrived the blower motor was running with no call. This is a 454b system. I checked the evaporator for any signs of a leak and did not locate anything. I started the system back up and reset the sensor in the control board ran the system in heating and cooling. I received a 22 degree temperature split on the cooling side and the pressure at the out door unit within range. Tested system in heating and function also and it was all within limits. At this time everything is running as it should be
Customer called in needing quotes to replace 40 gallon water heater. Water heater is from 1998 or 1999. Customer having consistent issues with hot water. Diagnosed to be gas control valve thermostat probe not reading temperature correctly. Water pressure at 75psi which is within code. Noticed while looking an entire plumbing system, flue is starting to rust out and has few spots where fittings are rusting out. Highly recommend to replace flue to prevent any carbon monoxide leaking out. Customer also enquired about water softener and recommended HALO products.
Arrived for furnace check today. Static pressure was failing. The max is 1.0 it was at 1.4. The motor was over amping. There was a 50 degree temp rise. I made adjustments to the fan speeds and now static is at .98. Motor amps are under the max rating. There was a temp rise is now 59 degrees. The heat exchanger has a lot of heat stress and rust in spots. The inducer motor is really loud, the bearings are rubbing and going out. I tried using some oil on it to help, but it did not. I recommend replacing the inducer motor. We will have to keep watch on the heat exchanger. Thanks for choosing LBA.
Arrived for furnace check. Static is passing. Heat exchanger looks good. Carbon monoxide test was 0ppm. There is a 62 degree temp rise. Blower wheel is clean. All electrical is running in spec. Humidifier is working properly. I replaced furnace filter. System is running upon departure. Thanks for choosing LBA.
Arrived for furnace check today. Static is passing. Carbon monoxide test was 0ppm. Heat exchanger has a few spots to keep an eye. There is a 52 degree temp rise. Electrical is good. Blower motor is running at max. Filters were just changed. I changed humidifier panel, its working properly. Thanks for choosing LBA.
-Replaced fill valve & flapper to toilet -Changed filter to bottle filler drinking fountain
Customer called in needing a quote for water heater. Upon arrival found water heater to be leaking from the top. Tank needs to be replaced. Gave customer estimates. After getting managerial approval, was able to match 50 gallon water the same as our 40 gallon water heater. Went ahead and removed old water heater. Installed new 50 gallon. Installed expansion tank. Reworked gas lines and flue work. Was able to hard pipe gas line. Checked for leaks and no leaks detected. 6 year warranty on way are heater. 1 year warranty on expansion tank.
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Checked temp split and is passing. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
