He was very professional, Friendly, and had open communication to make us feel comfortable with the process.
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Johann was very professional and addressed the problem and answered all my questions.
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The install team did a great job! They worked hard, fast and got the job done properly.
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Jared did a wonderful job. Worked hard to answer all questions and make a good deal for this customer.
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Really appreciated them taking the time to do this for us and give their honest feedback.
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I appreciate the transparency and seems they were very honest about their findings. I appreciate them being upfront and honest so we can decide what to do as we move forward.
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Great service, hopefully the fix will remain good for a long time!
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Five star rating, quick and professional. They knew what they were doing.
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Dispatched for AC, not cooling. At arrival, the system was turned off. When the system was turned on the furnace blower was operating. Then checked the outdoor condenser and at this time the compressor and the condenser motor were on. I checked the fan motor amps and they were ramping up and down. Turned off the system to clean the coils to remove restrictions from the motor but this did not help and the fan motor is not operating correctly. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Arrived for water leaking from furnace. Upon inspection I found that the drain line was clogged, causing water to overflow the coil pan, leaking down through furnace and on floor. I cleared the clog and all the water came rushing out the coil down the drain. I helped dry up all the water on the furnace. System is running upon departure. Thanks for choosing LBA.
Arrived for ac check today. Started at furnace and checked static pressure, it is passing. Blower wheel is clean. Motor amps are good. Indoor coil is good. There is a 20 degree temp split. At the condensing unit I cleaned coil. Pressures and charge look good. All electrical components are running properly. Today you got on the new membership with smart ac! System is running upon departure. Thanks for choosing LBA.
Today I looked at 5 unit heaters and 3 slip systems and sent info on the serial and model numbers of all systems in building and on roof
Checked the humidifier and make sure it worked in winter mode and it was operating correctly. Everything was operating perfectly however there was a slight leak on the solenoid valve hose so I tightened it and got that taken care of. I changed out the filter because the old one was quite dirty and I also set his thermostat schedule to 74° during the day and 72 at night. With a heating of 69 in the winter. everything was running well upon departure. Thanks for choosing LBA! -Walker
Today I showed up for a sight survey and got my model and serial number for all 6 units on sight. Also spoke with Cindy and got a drone picture of location of all units and will give to office for future calls.
Site survey for two trailers with bard units 3 in total. Need six foot ladder and air compressor to complete maintenance.
