Well knowledgeable and was willing to share what he was doing. Would not hesitate to welcome him back.
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Joe was very professional and completed replacing our furnace quickly. He was quiet and answered any questions we had.
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A kind and well met young man. Professional, knowledgable and informative. Will use again. Thank you, Chase.
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Very professional, answered all our questions. Thank you . Have a good Holiday
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he was very patient with me and explained everything so I could understand
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Andrew Snapp was a total professional, friendly, and took time to explain results
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Calvin Willette made a semi-annual inspection of our heat pump's AC function. He was knowledgeable and polite, plus tolerant of our dogs, who were being rather obnoxious.
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Patrick Krisman made a completely professional inspection of our system: cordial, focussed, and thorough. He presented an understandable report, and gave clear answers to our questions.
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My wife and I have done business with LBA for several years now. Everything from unclogging a drain to replacing the Air Conditioner, the entire furnace, a water heater, and installing a whole home water filtration system. LBA has always provided excellent service for a reasonable price. Kudos to all of their technicians; the last one was Cameron Wescoat, he repaired 2 leaking toilets, replacing the seals. Cameron is very pleasant and professional.
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I called to get an estimate on air duct cleaning. I love the way that the company is very responsive to requests. When they sent the technician out to estimate the cost of the air duct cleaning, there was an accident that broke the coil to our air conditioning. The coil was too old to replace so the company did the right thing and replaced the entire air conditioning unit and compressor for free. On top of that, because of all of the hassle, they cleaned our ducts for free. This is a top-notch company and I highly recommend them! Every Service person that was sent to our house was very polite, professional, and courteous.
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Cameron was quick and thorough. He listened to my concerns and treated me with courtesy and respect. He also gave me all the options and information I needed to move forward with my water leak resolution.
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Fixed via phone call. Power was off on furnace having no power to thermostat. Customer turned it back on system is running. Thank you for choosing LBA services-Johann
Completed furnace maintenance and inspection. I checked and drawers and components. I tested temp splits and checked wiring. Customer will replace filter once one has ordered. Furnace is operating within manufacture specifications at departure.
Customer would like to revisit subject after the first of the year. We set up return visit for January 5th @ 9AM.
Completed furnace, maintenance and inspection. I checked components and amp draws. I tested airflow and temp splits. I cleaned off flame sensor. I performed three safety tests on the furnace. Carbon monoxide is currently reading at 4 ppm. Furnace passed combustion analysis. During the visual safety check I found the seams on the heat exchanger very rusted. There are hooks coming off of the seam which means that the heat exchanger is starting to get eaten away at from the rust. I showed customer pictures of the heat exchanger and explained the caution of the current condition of the furnace. Although furnace passed the test today, due to current condition, I cannot guarantee safe operation through the winter. Furnace is operating at departure.
Completed two system, furnace maintenance, and inspection. I cleaned flame sensors, and spark igniters. I checked air pressures and temp splits. I tested components and amp draws. Humidifier was not working when I arrived. Water was not coming through the waterline due to the water resistor within the waterline being clogged up. I was able to clear out the resistor and opened the hole so that way it would not clog again. I changed our air filters with customer provided air filters. Both furnaces are operating within manufacture specifications at departure.
Performed plumbing maintenance inspection for customer. Found no immediate plumbing issues. Noticed that daughter’s bathroom sink is slow draining, adjusted cartridge temperature in guest bathroom, & cleaned screen filter for tankless water heater. Customer will try and cleaned daughters sink and if sink still backs up, he will call us back out to augur it.
This is for Al’s trailer. When I arrived the breaker was off to the unit I turn it back on and ran the system for 1 hour took amp draws and temperature splits. At this time the unit is running as it should be with in range amp draws and temperature.
Customer called in about having a leak in the living room area. Customer has remediation company performing cleanup and they noticed that they have an active leak. Cut additional Sheetrock to expose leak. Unable to pinpoint exact source of leak. Cut additional Sheetrock in laundry room ceiling. Verified that leak was coming from 3in drain line. Ended up cutting a total of 4ft of drain pipe. Installed new drain pipe and fittings. Ran water and verified there’s no more active leaks. 1 year warranty on drain repairs.
Arrived for furnace check today. Static is good. Heat exchanger looks good. Carbon monoxide test was 0ppm. All electrical is in range. There is a good temperature rise. The inducer was making a loud noise while running. I replaced it under warranty. Tested to make sure it’s good. System is running at departure. Merry Christmas!
Replace furnace board. Tested system and all stages off heating are operating correctly. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
