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As always, efficient, capable and informative service in taking care of my plumbing problems. Above and beyond customer service.
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I always get reliable, economical and trustworthy estimates and charge for any work I have done by LBA.
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Overall Experience
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Overall Experience
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Convenience
Jose was courteous and kept his mask on all the time. I also had my mask on. We agreed they were hindering our communication and decided to do the six foot thing instead. All was good.
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Walter did a great job. Got in, did the work and did it well. Would recommend again
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Technicians pleasant and polite. Appreciate being informed when my technician is on his (her) way.
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Awesome guy, went above the call of duty. And thanks to Pat and Denise too. Merry Christmas.
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Overall Experience
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Convenience
Found bird in the inducer motor. Cycled system several times system came on and shut off properly.
Arrive to home Friday, October 16, 2020. Customers main drain for home clogged and backing up in floor drain with toilet paper and feces. Snaked drain mainline from cleanout in basement and cleared drain. Blockage appears to be from roots in pipe. Customer presented $88 main line clearing coupon. Customer declined to schedule for drain camera. Drain line clearing will come with 30 day warranty on drain line itself. Thank you for choosing lba have a wonderful day .
Replaced customers integrated furnace control board. Cycled the system several times furnace came on and ran perfectly each and every time. Checked air filter clean flame sensor. Furnace is working properly at this time.
Looked at house plumbing. Found at least one broken pipe from a previous freeze. There is several other issues with the house plumbing and HVAC system. We cannot fix plumbing without replacing furnace. We cannot fix only one plumbing issue in the house. Gas piping needs tested and repaired. Copper gas lines need removed. A permit will need pulled and gas company will inspect repairs. LBA will not do part of this job the whole job must be done at the same time to make house correct for occupancy. Cannot give firm price at this time may be upto $25,000
Checked air filter, took heat rise, performed combustion analysis for oxygen levels in fluegas, CO levels in fluegas, and flu gas temperature, pulled in clean the burners, clean the flame sensor, pulled in clean the blower motor,Tested supply air for Carbon monoxide levels Read 0 ppm CO in supply air. Furnace is working properly at this time.
Found low-voltage not going through blower switch which comes out the other side to the gas valve. I have 27 V at all other safety switches but the pressure switch. That furnace control board. Need to return to replace control board.
Perform maintenance and safety inspection on a Lennox furnace. Checked all the electrical components and safeties for proper operation. Cleaned out furnace. Filter was clean out this time. Performed combustion analysis. Furnace is currently operating under manufacture specifications.
I performed a backflow test and submitted paperwork to water one.
Customer had leak in garage in middle of abs line after further investigation found that main vent stack for line was copper and rotted out causing rain water to run down from roof inside of wall down to garage. Customer also had separate issue of 2 handle valve in guest bathroom leaking. Company conducted platinum and gold level repair and replacement of vent stack and shower valve. Company had to cut into dining room wall to access shower valve and replace shower valve with new to handle Gerber and trim. Company also had to cut into wall above the toilet in master bathroom to access the connection for the Main vent for replacement. Company had to crawl in the attic to connect to loop vent coming across tying into main stack all piping was replaced with PVC. Company also installed new flashing on roof for vent itself. Customer is aware that they are responsible for replacing drywall. After installations were complete turned water back on and tested everything for operation all instal
Replaced air filter,Checked heat rise in temperature up clear the condensate drain pulled and cleaned burners clean the flame sensor pulled and cleaned blower motor perform combustion analysis clean the outside condenser checked system charge checked all electrical components connections. Furnace and AC are working properly at this time. At time of service customer had replaced thermostat with a Linux non-battery back up stat Casper only has four wires gave customer price for a new thermostat customer chose to buy their own stat.
Customer has leak coming from drain on main stack after further investigation concluded that leak is coming from vent of original line that another company left and original line is rotted at roof connection allowing rainwater to come through and leak down inside wall. Gave customer option for repairs and customer is going to go with platinum repair on vent and gold replacement on gerber 2 handle shower valve. Company will call for scheduling next week weather permitting.
Replaced customers air filter 20 x 25 by one cleared the condensate drain, Took temperature drop across the coil,, clean the condenser coil’s, checked all Electrical components, tightened all electrical connections, checked the systems charge. AC system is working properly at this time.
Upon arrival evidence of a leak could be seen on door jam of exterior wall beneath tub. Opened tub access and checked for water damage on floor and the Sheetrock beneath the tub. No water damage was seen on either. Run all other fixtures in bathroom and no leak was seen. When running shower head an excessive amount of water would make it out of the tub with the curtain closed. Water swelling was also noticed on baseboard out side of tub. Could not get leak to occur, but it was determined that water getting outside the tub is the likely cause.
Replaced customers air filter 20 x 25 by one, cleared the Condensate drain, took temperature drop across the coil, clean the condenser coil, checked all electrical components and tightened all fittings, checked The systems refrigerant levels, found hornets nest behind the back panel by the house of The condenser unit. AC system is working properly at this time.