Doug was very kind and helped with our garbage disposal issues. He was knowledgeable and the problem was solved quickly!
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The boiler maintenance check was a through inspection. The staff was friendly, courteous and knowledgeable. The technician was on time. I was pleased with the service.
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I trust LBA to do their best and most professional work for me.
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Phil handled our plumbing issue quickly. He was very friendly and knowledgeable!
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The techs are friendly, knowledgeable and willing to explain exactly what they are doing.
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John did a great job. Was prompt, efficient and helped fix what I needed
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Jerry fixed our air conditioner in less than 10 minutes! He was friendly and efficient. Thanks Jerry!
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Kevin did an awesome job installing our new sump pump. He was quick, friendly, and helpful!
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Overall Experience
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Overall Experience
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Customer decided she did not want to replace disposal at this time, quoted silver repair. S/f only.
I conducted a performance and safety inspection for the steam boiler. I found the boiler to be operating properly and safely at this time. I emailed a quote to replace the boiler wet return pipe that is corroded. Depending on the labor, the quote may be lower.
Upon arrival, the customer informed me that ever since we installed a new furnace the AC system hasn’t been performing that well. After further investigations I discovered that the indoor heat transfer media was frozen over and I shut the system off leaving the fan on. I then instructed the customer to leave the fan running and call the office back once the unit had thawed out. Once I returned, I performed a leak search on the indoor coil and found there to be a leak on one of the capillary tubes coming off of the metering device. There are three capillary tubes that were all resting against one another and I suspect that over time with vibrations a hole was worn through one of the tubes. I presented options for repairs to the customer and at this time they would like to speak with a design comfort specialist to see the difference in cost for a new complete AC system versus just replacing the indoor heat transfer media. I will email repair estimates as requested. Thank you
Customer will call in when indoor coil is thawed out.
I will send est to contractor doing the rest of work
Upon arrival the main water shut off in the house was leaking and the customer wanted me to install a supplied disposal and kitchen faucet. I changed out the main stop and tested it for leaks. I replaced the kitchen faucet and disposal with customer supplied and tested by running gallons of water and checking for leaks. Everything tested good.
Checked all operations in the heating mode. Checked all safety switches and performed a combustion analysis. Labeled all emergency shut offs, system is operating within factory specifications at this time.
Upon arrival found insulation had been sucked into the air movement system causing the system to vibrate. Cleaned out air movement system in system is operating properly at this time there is a chance that further damage could have been caused from this issue. I made customer aware we could possibly have to replace the motor in the future from damage this issue abuse internally. Replaced the furnace filter at this time. Will return to perform maintenance.
Hall bath water closet needs new fill valve. Installed new fill valve and korky flapper , checked for operations.
Checked all operations in the cooling mode. Checked all electrical components on the outdoor unit. Washed out the outdoor unit. Furnace filter was good at this time. System is operating within factory specifications at this time.
Customer had the power go out recently and the battery backup sump pump was beeping. She said the sump pump never stopped working. I explained to her the the sump pump was tell her that the power to the house was out and it switched to the battery. I tested the sump pump and everything tested good. Collecting trip charge today.
Checked all operation in the cooling mode. Checked all electrical components on the outdoor unit. Changed the furnace filter and washed out the outdoor unit. System is operating within factory specifications at this time.
Installed 80% furnace. Moved and replaced water heater to access furnace
Added clean out to crawl space took to doorway into crawl space