Had a service call on an install from last year, no issues with install, still running great. Tech was professional and good to work with.
Overall Experience
Quality
Price
Convenience
Very courteous, professional and helpful! LBA also fit me in when I needed the service asap!
Overall Experience
Quality
Price
Convenience
Rigo did an excellent job and was a very likeable as well as professional.
Overall Experience
Quality
Price
Convenience
Arrived quickly, explained the issues so we could understand them.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The saleman, Scott, was very professional and quick to respond to any problems/questions. Jim and Mason who installed my Ruud split heat pump system did an exceptional job. The troubleshooter Eric was extremely impressive. LBA is definitely top-shelf in this field.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mike arrived sooner than I expected, got right to workv and quickly homed in on the problem -- gnawed wiring. Repair was fast, and he advised me on future maintenance.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mike Carter is an amazing plumber who knows what he is doing and talking about.
Overall Experience
Quality
Price
Convenience
Showed customer how to operate thermostat & what settings are on it. Thermostat is operating properly.
old Water heater was leaking from the bottom. I replaced old heater with a new 50 electric water heater with an expansion tank upgrade. Everything tested good
Free estimate on a electric water heater.
Checked all operations in the cooling mode. Replaced furnace filters with customer supplied filters. Replaced condensate drain line for older system. Found several issues with the outdoor equipment left a quote for the customer upon repairing the wiring in insulation outside. Washed out the outdoor units. Equipment is cooling at this time.
Check center condensing unit M#HS19-511V-3P for no cooling. Found unit off on high pressure. Reset high-pressure switch. Found condenser fan motor has play in bearings and is operating over the rated amp draw. Informed Aaron of findings and he approved fan motor replacement. Located parts and pick them up and installed them today. Check cooling operation the unit is cooling fine now.
I arrived to find that the condensation drain line was plugged. I did not charge to flush the drain since the tune up was done 7-17-19. I did install a water safety switch in case the drain line clogs again. I informed the customer that the safety device will turn the system off completely to prevent water damage to the furnace.
Checked all operations in the cooling mode. Checked all electrical components on the outdoor unit as well as washing out the outdoor unit. Changed the furnace filter and system looks to be operating within factory specifications at this time.
Today I completed your annual cooling tune up, everything tested as it should at this time, I also recovered r22 from other system
